Assistant Executive Director

Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Position Summary: The Assistant Executive Director (AED) oversees Thrive’s day-to-day organizational operations and HR functions, serving as a key leader under the Executive Director. The AED manages leadership and supervisory staff, including the Operations department (Data Quality & Compliance Manager and Program Support Manager), Director of Case Management, Shelter Operations Manager, and the Director of Housing, ensuring concise alignment across the leadership roles. The AED strives to provide high-level administrative support by managing department leads, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as: preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. This position may also train and supervise lower-level clerical staff, as assigned by department leads on an as-needed basis.

Role Responsibilities – I. Human Resources Oversight ○ Ensure organizational compliance with employment laws, manage talent, and mitigate risk ○ Oversee and manage staff onboarding, benefits coordination, PTO, and any HR-related inquiries ○ Provides human resources and administrative support, including file management, data entry, and documentation

II. Operational Oversight and Staff Support ○ Train new hires and monitor employee performance Oversee daily activities of departments ○ Support performance evaluations and staff professional development initiatives ○ Assists with oversight of benefits administration, including enrollments, changes, communication and troubleshooting ○ Collaborate with leadership on process improvements and workflow

III. Program Support and Compliance ○ Oversee regulatory compliance across all operational areas ○ Maintains accurate and confidential employee records in compliance with legal requirements ○ Participate in organizational planning and special projects ○ Support documentation, reporting, and communication between staff and leadership

IV. Technology and Information Management ○ Support staff in utilizing technology tools effectively, such as HMIS, to streamline operations and reporting ○ Oversee implementation and maintenance of organizational systems, including payroll, HR, and client databases

V. Governance and Leadership ○ Monitor daily office operations to ensure efficient, organized and productive workflows across administration and human resources ○ Serves as the liaison between departments to improve communication, streamline administrative and human resource processes, and ensure all employees are informed of updates, policies, and initiatives ○ Oversee different departmental practices, ensuring alignment with Thrive’s goals, mission, and compliance standards

Required Qualifications: ● 4-year bachelor’s degree in Business Administration, Human Resources Management, Business Operations, or a related field of study ● Minimum of 3+ years of experience related to operations management or HR Administration (preferrably in the non-profit sector) ● Outstanding leadership, organizational, oral & written communication skills ● Strong knowledge of staff management, HR policies, and nonprofit compliance

Preferred Qualifications: ● Experience in the field of policies, onboarding, & performance management ● Ability to work in a fast-paced environment and coordinate cross-functional teams ● Ability to oversee operational areas ● Desire and commitment to supporting LGBTQ+ youth and trauma-informed practices ● PHR/SHRM-CP certification preferred

Physical Requirements: ● Ability to work indoors and outdoors for prolonged periods of time ● Must be able to stand, walk, navigate stairs, and lift up to 30 lbs ● Must be able to withstand low-to-moderate noise levels ● Ability to manage multiple priorities under high-pressure, fast-paced conditions