Catering Lead

As a Catering Lead you will connect with customers, deliver and manage catering orders, and help grow the business through excellent service and account development. Key Responsibilities Process, prepare, and deliver catering orders to clients. Assist in organizing a team of employees for large catering orders. Provide excellent customer service by following up with customers after an order is complete. Promptly follow up on all customer calls and requests in an efficient manner. Manage existing accounts to ensure ongoing repeat catering sales. Collaborate closely with café teams and the Regional Catering Sales Manager to uncover and pursue additional business. Create a targeted game plan for increasing catering sales, including strategic planning, cold calling, presentation skills, and effective closing techniques. Utilize Outlook Calendar and other online resources to maximize organization, game planning, and follow‑up. Communicate effectively via email. Qualifications High school degree or equivalent. Excellent organization, customer service, and time‑management skills. Enthusiasm, energy, and a positive attitude. Ability to work well under pressure and with a diverse group of people. Proven track record of success in a sales or customer‑service role. Valid driver’s license and reliable transportation. Reference checks required. Physical Requirements Must be able to stand and maintain mobility for up to ten (10) hours in length. Must be able to safely lift pots, pans, glassware, boxes, etc., up to 50 pounds. Must be able to read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. Benefits and Compensation Competitive hourly rate including tips. Flexible work schedules. Meal discounts. Health benefits. Development opportunities. Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require an accommodation or adjustment throughout the application process, please let us know. #J-18808-Ljbffr Panera - Flynn Group