Sample Dispatch Specialist

The Opportunity

In this role, you will report to the Territory Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: King of Prussia, PA

Shift: Monday - Friday 7:00 AM - 3:30 PM

Hourly pay range: $29 - $31

Benefits:

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage
• Wellness programs
• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)
• Company-paid holidays
• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Commuter benefits
• 401(k) retirement plan
• Tuition assistance
• Employee Stock Purchase Plan discount

What We're Looking For

Education:

• High school diploma or GED required
• Bachelor's degree preferred

Experience:

• 5+ years of experience in inventory management, material handling, warehouse operations, or supply chain.
• 2+ years in a lead, coordination, or supervisory role within a regulated environment.
• Certification or training in Dangerous Goods regulations (IATA, ADR, IMDG) preferred
• Proven experience with international shipping, customs, documentation, and temperature-controlled logistics
• Advanced proficiency in ERP systems (SAP MM, Oracle, or equivalent), including reporting, item master management, and purchasing processes.
• Experience with barcode scanning systems, warehouse management systems (WMS), and handheld devices.
• Advanced Microsoft Office skills, especially Excel (pivot tables, VLOOKUP, data analysis, charts, and conditional formatting) and PowerPoint.
• Strong knowledge of chemical storage, segregation, compatibility, labeling, and SDS management.
• Expertise in inventory control practices, including FIFO, FEFO, lot tracking, expiration management, cycle counting, and variance analysis.
• Demonstrated ability to develop reports, dashboards, and presentations for operational and customer-facing audiences.
• Experience coordinating or supervising team activities, including scheduling, task prioritization, and performance guidance.

Core Capabilities

• Interpret and apply complex regulatory requirements to shipping and material handling scenarios.
• Manage multiple high-priority, time-sensitive shipments with strong attention to detail and accuracy.
• Investigate and resolve complex shipment, regulatory, and customs-related issues.
• Communicate effectively with internal stakeholders, customers, and external logistics partners.
• Operate independently while contributing to team and operational goals.
• Adapt quickly to changing regulatory requirements and operational priorities.
• Maintain high standards of compliance, documentation accuracy, and audit readiness.

How You Will Thrive and Create an Impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Support the planning and execution of complex sample shipment operations, ensuring the secure, compliant, and timely transport of materials to external partners, laboratories, and customers. This role manages shipments requiring advanced regulatory knowledge, specialized handling, and detailed documentation.
• Coordinates end-to-end shipment activities, including planning, regulatory classification, packaging selection, documentation preparation, and collaboration with external logistics providers. All shipments must meet applicable safety, quality, and regulatory standards before dispatch.
• Apply experience and independent judgment to navigate complex shipping requirements, including international regulations, customs clearance, hazardous material classifications, and temperature-controlled logistics.
• Troubleshoot shipment issues, resolve documentation discrepancies, and drive corrective actions to ensure successful delivery.
• Prepare and review critical shipment documentation such as dangerous goods declarations, export/import paperwork, and courier-specific requirements, ensuring accuracy, completeness, and regulatory compliance.
• Partner with internal teams, vendors, and courier services to coordinate specialized shipments, resolve transit issues, and serve as an escalation point for complex shipment challenges while providing technical guidance.
• Contribute to continuous improvement initiatives by analyzing shipment processes and data, identifying trends, and implementing enhancements to improve efficiency, reduce costs, and elevate service quality.
• Maintain strict adherence to safety, quality, and regulatory standards, including GMP, GDP, GLP, and Dangerous Goods regulations, within a highly controlled, compliance-driven environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.