Human Services Specialist

Therap Services, the national leader in online electronic health records and documentation for people with developmental disabilities is seeking individuals to fill positions for a Human Services Specialist (Remote).

Primary Responsibilities:

• Train and consult with service providers, families and others regarding the use of Therap Services software.
• Provide support and guidance to service professionals across our customer base that utilize Therap Services software.
• Guide customers on utilization of the software using live customer support, webinars and workshops.
• Communicate customer feedback to respective teams to help design and improve system and training materials.

Qualifications:

• Experience working in the human service field is required.
• Experience using Therap Services applications is required.
• Interest in developmental disabilities, teaching, public speaking and presenting.
• Adapts quickly to customer needs to deliver a human and consultative support experience for our customers.
• Strong communication and interpersonal skills.
• Ability to problem solve and meet challenges head on with creative solutions.
• Proficient in the use of Google Workspace.