Commercial Dock and Door Technician

Job description

Job Title: COMMERCIAL DOCK AND DOOR TECHNICIAN

Job Summary:
Provides installation and service on commercial garage doors and/or opening and closing mechanisms of automatic doors, as well as installation and service for new and residential customers. Advanced skill set required.

Essential Job Duties:
• Install all types and sizes of garage doors, utilizing ladders, genie lifts, and scissor lifts as needed.
• Ability to drive with a 20 ft. trailer attached.
• Understand garage door schematic diagrams to determine appropriate methods of installing or repairing automated door openers.
• Inspect job sites, assessing headroom, side room, or other conditions to determine appropriateness of door for a given location.
• Adjust all door types to open or close and make simple adjustments to electric openers.
• Apply hardware to door sections, such as drilling holes to install locks.
• Repair or replace worn or broken door parts using hand tools.
• Carry springs to tops of doors using ladders or genie lifts and attach springs to tracks or shafts.
• Measure and wind a variety of spring sizes utilizing the proper size winding bar.
• Climb ladders ranging in height from 6 ft. to 30 ft. utilizing appropriate fall protection.
• Complete required paperwork, such as work orders, according to services performed or required.
• Assemble and fasten tracks to structures or bucks using impact wrenches or welding equipment.
• Fasten angle iron back-hangers to ceilings and tracks using fasteners or welding equipment.
• Install door frame bucks, rails, steel rolling curtains, electronic-eye mechanisms, or electric door openers and closers using power tools, hand tools, and electronic test equipment.
• Cut door stops or angle irons to fit openings.
• Set doors into place or stack hardware sections into openings after rail or track installation.
• Remove or disassemble defective automatic mechanical door closers using hand tools.
• Order replacement springs, sections, or slats.
• Lubricate doors.
• Bore or cut holes in flooring as required for installation using hand or power tools.
• Collect payment upon job completion when required.

Essential Job Skills/Requirements:
• Basic reading, writing, and arithmetic skills required.
• Must possess a valid state driver's license or have the ability to obtain one prior to employment.
• Must have the ability to use technology-based equipment and software, including tablets and phones.
• General knowledge and understanding of basic electrical wiring and electrical testers.
• Must have the ability to lift up to 80 pounds overhead.
• Must be able to safely perform the essential functions of the position, including climbing, lifting, balancing, walking, stooping, and handling materials.
• Must be able to work at heights up to 40 ft. using appropriate equipment.
• Must be able to analyze information and evaluate results to choose the best solution and solve problems. Know when to ask for help!
• Must be able to work in a team environment.
• Must be able to communicate with supervisors and peers, providing information by telephone, in written form, and/or in person.
• Must be able to deal with the public and possess good customer service skills.

Equipment/Tools:
• Basic tools are provided by the company. If broken, they will be replaced at no cost. Lost tools will be charged back to the employee.
• Cordless lease options available for drill, charger, and 2 batteries.

Safety Compliance:
• D&D policy is to have all employees work in an environment free from harm. All employees are responsible for ensuring each other's safety while on the job. All safety issues or concerns must be reported to the Safety Manager.
• All on-the-job injuries must be reported to the Direct Manager/Supervisor or Safety Manager within 24 hours. Any medical attention for on-the-job injuries must be at a designated Occupational Health location. Information is provided on employee work boards.
• Accident Information Kits must be completed and turned in within 24 hours to the Safety Manager.
• Basic understanding of PPE (Personal Protective Equipment), including hard hats, goggles, hearing protection, and gloves, and their proper use. Required PPE must be used while working. Failure to use required PPE can result in disciplinary action, up to and including termination of employment.
• Ability to pass Safety Training Compliance applicable to job duties, including Lead Paint Certification, Forklift Certification, Background Certification required by builders, Defensive Driving Certification, and Fall Protection Safety Class.
• Basic understanding of OSHA Safety Training. Monthly training participation is required and provided on site at no cost to the employee.
• Ability to read SDS sheets and understand the hazards of materials used on the job.
• Proper ladder usage, including height and weight thresholds and transportation of ladders.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. This description is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be required to perform other duties outside of their normal responsibilities as needed.