Field Service Technician

Sr. Fiber Optics Field Technician – Grantsville, MD Pillar Innovations is an Industrial Solutions and Service Company with over 15 years of experience in the Energy, Mining, Industrial Construction, Aggregate, and Renewables Industries. The Corporate Headquarters are located in Grantsville, MD with several offices throughout the country. Are you looking for a place to expand your skills and grow in a career? Our company promotes continuous learning, diverse work opportunities, and flexibility. We also provide defined career path advancement, full benefits, and a variety of apprenticeship/continuing education programs. We pride ourselves on the versatility of our skillsets and the variety of services that we provide to our customers. We maintain a high level of respect and dignity for our employees, customers, and the communities that we serve. We have always held a high regard for providing a flexible work‑life balance for our employees and we will continue to do so. We are a diverse and rapidly growing company that is continually on the lookout for emerging markets and opportunities. As an employee, the keys to success are maintaining a positive, can‑do attitude and a strong sense of ambition and safety. These key attributes have contributed greatly to the success of our company and to the advancement of our workforce. Openings for experienced workers and training for entry‑level positions are always available. Start a career with us today! Responsibilities Safely perform work in communications and energized spaces. Participate in work requiring pole climbing and working in an elevated position in a bucket truck. Lead cable stripping, cleaving, terminating, and testing. Proficiently work with and calibrate fiber optic equipment such as splicers, OTDR (optical time‑domain refractometer), traffic identifiers, light‑source power‑meter, fiber‑specific hand tools, etc. Perform ring cuts on live fiber without affecting existing services. Troubleshoot and repair common fiber optic equipment and component issues, including advanced OTDR testing, reporting, and troubleshooting. Complete documentation to include record‑keeping, billing, inventory, etc. Generate trace reports and SEP (splice engineering package) files. Calculate fiber optic facility attenuation budget. Responsible for leading, mentoring, and training field staff and multiple crews. Qualifications 5+ years of relevant Fiber Optics experience preferred. Mastery of Field Technician II Job Duties. Valid Driver’s License is required. Possess Underground Miner Card. Proficient with the following equipment and ladders, bucket truck, man lift, cable puller, and reel stands. Proficient in operating small equipment (e.g., forklift, bobcat, telehandler, skid‑steer, etc.). Flagger Certification. Ability to read and execute network drawings and splicing diagrams. Working Conditions Walk/use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb ladders and stairs; crawl; kneel. Climb poles; carry, set‑up, and extend ladders weighing up to 65 pounds; work with confidence on ladders and utility poles at heights of up to 60 feet in the air to perform tasks in communications spaces. Work indoors, outdoors, and underground in various weather conditions. Able to walk long distances. Able to lift up to 65 pounds without assistance. Perks & Benefits Comprehensive Benefits Medical, Dental, & Vision Insurance with Rx Coverage Life insurance 401(k) retirement plan with Company Match Short/Long term disability Paid time off (as outlined in the applicable Benefit's Summary) and 7 paid holidays Paid lodging, per diem, and transportation provided for out‑of‑town work. Employee focused work environment On‑the‑job mentoring and training Internal job postings Performance and salary reviews Employee feedback program Safety‑first and drug‑free work environments Bonuses and incentives for working safely Company provided tools and basic safety equipment PPE allowances with no restrictions on vendors Weekly pay with premium pay for Sundays and holidays. Overtime available as applicable. Advancement through tailored employee career paths. Financial tools/programs to help employees reach financial goals, manage money, get out of debt, and save for the future. Scholarship opportunities for dependent children. Applicant may also receive additional compensation based on the Company and individual's performances. Additional Eligibility Qualifications This position requires the completion of a thorough background and pre‑employment drug and alcohol screening. In accordance with the Company’s Drug and Alcohol policy, employees are required to participate in random, post‑accident, and reasonable suspicion drug and alcohol testing as requested. Salary USD $25.00 – $28.00 per hour. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at Pillar Innovations by 2x. AAP/EEO Statement This Company is an Equal Employment Opportunity Employer that provides opportunities without regard to any protected classes under applicable law. ADA Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr