Sales Floor Team Member (Thrift Out)

Sales Floor Team Member

Position Structure: An average of 20 hours per week, not to exceed 28 hours, including special events

About Purpose Brands 414 (PB414)

Purpose Brands 414 is the umbrella organization for several redemptive, marketplace-driven initiatives including Beautiful Lives Thrift Boutique, Bold Lives Men's Thrift, and Thrift Out. PB414 amplifies collective impact, purpose, and provision by cultivating a redemptive ecosystem where spiritual formation and business innovation come together to restore what's broken and steward communities well.

About Thrift Out

Thrift Out exists to extend the stewardship cycle of garments while offering a clean, organized, and deeply discounted shopping experience, allowing every person to leave with more dignity, more hope, and more items for themselves and their loved ones.

Job Summary:

The Thrift Out Floor Team is responsible for providing excellent customer service, managing transactions, putting out products, and supporting the overall operations of the store. This role plays a vital part in furthering the mission of the non-profit organization by ensuring a welcoming and organized shopping experience for customers and donors. This role provides an opportunity to make a positive impact in the community while gaining valuable retail experience in a mission-driven environment.

Key Responsibilities:

• Support sales strategies to maximize revenue and contribute to the PB414 mission.
• Work collaboratively with the team and volunteers.
• Help manage inventory, including receiving donations, stocking, and merchandising.
• Provide excellent customer service at all points of contact - assist customers with purchases, provide product information, and ensure a positive shopping experience.
• Organize and stock merchandise, ensuring displays are visually appealing and aligned with store standards.
• Maintain store cleanliness, organization, and compliance with safety and operational policies, ensuring a welcoming atmosphere for customers and volunteers.
• Ensure adherence to PB414 regulations, financial accountability, and ethical business practices.
• Support marketing and community outreach efforts to attract customers and donors by helping prepare for popup events and occasionally work at events.
• Other responsibilities as assigned.

Qualifications:

• Excellent customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Experience in cash handling and point-of-sale (POS) systems preferred.
• Ability to work effectively with diverse groups, including volunteers and donors.
• Strong organizational and multitasking skills.
• Problem-solving abilities.
• Passion for the mission and values of Purpose Brands 414.
• Dependable transportation to and from shifts.
• Must be 16+ years of age.

Education & Experience:

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Volunteer experience in non-profit organizations is beneficial.

Work Environment:

• Frequent standing, walking, and interaction with customers, donors, volunteers and team.
• Ability to lift up to 50 lbs.

Benefits:

• Flexible time-off when approved, Holidays off that are observed by PB414, Sundays off, PTO reward with tenure.
• Work anniversary & Birthday recognition: Annual gifts to celebrate each year of service and your birthday.
• Sabbatical benefit: 5-day paid sabbatical at 1.5x pay for every 7 consecutive years of service with PB414.
• Team member discount: 50% discount on purchases across PB414 initiatives.
• Professional development: Ongoing investment in personal, professional, leadership, and spiritual growth.

The position description may not encompass all assigned responsibilities and is subject to change. The description shared within this document encompasses a present knowledge of what the needs will be and will include.