Cafe Sales Associate

Café Sales Associate

The Café Sales Associate is responsible for maintaining outstanding customer service, generating sales, and merchandising.

Essential Responsibilities and Expectations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position-Specific

• Assist in daily coffee and food service operations.
• Efficiently ring up sales promptly and accurately in the store's Point of Sale (POS) system.
• Assist in receiving vendor products. This may include purchasing, physically picking up, and delivery items from local wholesale clubs and other vendors.
• Efficiently prepare all items offered in the café while following established café procedures.
• Prepare and ensure all internal catering orders are acknowledged, prepared, and delivered to the church's ministries with excellent quality and on a timely basis. This may be during off-hours, as needed.
• Model behavior with respect to excellence in customer service, selling skills, merchandising, loss prevention, housekeeping, and stock maintenance.
• Ensure that requirements for appropriate sanitation and safety levels in respective area are met.
• Maintain an attractive, inviting space which encourages congregants to fellowship and purchase quality products.
• Help with periodic inventory of café supplies.
• Maintain staff, volunteer, and guest relationships.
• Other duties as assigned.

Churchwide

• Follow Jesus and engage in the "five essential practices" of the Christian life: worship, study, serve, give, and share.
• Support the church's purpose of "building a Christian community where non-religious and nominally religious people become deeply committed Christians."
• Exemplify the church's values and support its theological direction as a United Methodist Church.

Competencies

• Adapting – remains flexible and modifies behaviors quickly to help the church meet the dynamic needs of congregants and employees.
• Following Processes – gets work done as effectively and efficiently as possible by following optimal processes.
• Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
• Resourcing – secures and deploys resources as effectively and efficiently as possible.
• Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals.

Qualifications

• High School education preferred.
• Experience in food and customer services and/or a coffee shop are preferred.
• Proficient in email and word processing functions.
• Physical ability: Must be able to physically lift, push, or pull up to 40 pounds and able to stand for up to 6-8 hours.