Housekeeper

Position Overview

Housekeeper maintains assigned areas in a clean, sanitary, safe, orderly and attractive manner in accordance with established procedures and as directed by supervisor; ensure that the highest degree of cleanliness and sanitation is maintained at all times.

Essential Job Functions

Customer Service

• Provide excellent customer service to internal and external customers
• Perform job duties for residents and with team members in a courteous and professional manner
• Take initiative to ensure resident safety and satisfaction is a priority
• Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors and regulators)
• Communicate professionally and cooperate with supervisor and all community personnel
• Reinforce a customer experience of the highest quality
• Model the Absaroka Senior Living Leadership Values

Housekeeping

• Follow cleaning schedule and instructions as directed by supervisor, including resident rooms and public areas
• Sweep and vacuum all assigned area
• Clean and/or polish all room furnishings, fixtures, ledges, heating/air conditioning units in resident rooms and all public areas
• Clean window and mirrors in resident rooms and all public areas
• Clean walls and ceilings by washing, wiping, dusting, spot-cleaning, disinfecting, and deodorizing
• Empty all wastebaskets
• Submit maintenance work orders of general maintenance concerns and/or problems to Maintenance Director or Executive Director
• Report to supervisor any unsafe/hazardous conditions within the community and any needed repairs to housekeeping or other facility equipment
• Clean and check model rooms and work in concert with all incoming residents' rooms are cleaned and ready for move-in
• Clean the employee break room when necessary
• Check and refill all paper towel and soap dispensers as necessary
• Attend in-services and staff meetings as requested
• Keep janitor closets and housekeeping supply rooms clean and orderly
• Other duties and responsibilities as deemed necessary and appropriate by supervisor or Executive Director

Resident Rights

• Ensure compliance and understanding of all regulations regarding residents' rights

Training

• Attend all required in-service training

Other

• Follow & communicate company policies and procedures

Qualifications and Education Requirements

• One-year related experience in a similar environment with on-the-job training preferred
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job
• Ability to remain calm under stressful conditions and make decisions
• Must be able to work part time on a regular schedule
• Must be able to communicate effectively with residents, families, staff, vendors, and the general public
• Must meet all health requirements, including TB
• Must be capable of maintain regular, reliable attendance
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
• Must pass criminal background check
• Must have compassion for and desire to work with the elderly

Other Skills and Requirements

• This position is hourly
• Part Time - 16 to 20 hours a week.