AWS Connect Specialist
InstantServe LLC
Title: AWS Connect Specialist Location : Washington, DC Duties and Responsibilities Collaborate with OCFO and government stakeholders to understand business needs and translate them into scalable Amazon Connect solutions. Design, configure, and maintain Amazon Connect environments, including contact flows, routing profiles, queues, and user management. Implement automation and customization using AWS services such as Lambda , DynamoDB , S3 , CloudFormation , API Gateway , and others as needed. Develop and maintain AWS CI/CD pipelines to support the deployment of code, integrations, and configuration changes in Amazon Connect. Configure and optimize Amazon Connect's native reporting, dashboards, and real-time metrics for KPI and performance management. Integrate Amazon Connect with third-party applications, CRMs, and enterprise systems to support advanced contact center features. Monitor system performance, conduct troubleshooting, and optimize for availability, latency, and cost. Ensure compliance with District IT policies, security protocols, and documentation standards. Provide technical guidance, best practices, and training to internal teams and stakeholders. Required Qualifications Minimum 3 years of hands-on experience working directly with Amazon Connect (Contact Flow creation, call routing, queue management, user setup, analytics). Demonstrated hands-on experience with Amazon Connect CCaaS (not general AWS infrastructure experience). Hands-on experience developing and managing AWS CI/CD pipelines to deploy and customize Amazon Connect services. Strong scripting/integration experience using AWS Lambda , DynamoDB , S3 , and other AWS services. Experience with VoIP , telephony , and Customer Experience (CX) strategies. Experience integrating Amazon Connect with external applications and APIs. Strong understanding of cloud-based contact center concepts and system integration. Preferred Qualifications AWS certifications such as: AWS Certified Solutions Architect AWS Certified Developer (or other relevant AWS certifications) Experience working with other cloud platforms (Azure, Google Cloud) is a plus. Familiarity with reporting and analytics within Amazon Connect for KPI management. Education Bachelor's degree in Engineering , Computer Science , Information Technology , or a related field; OR an equivalent combination of education and proven professional experience. InstantServe LLC
- Job ID: z5G7h3l6a1kMvyS65NP3czLLCFmFPtks-q4M9s2VPVQ=Job Code: ATS #54945Location: Washington, DC, United StatesTitle: AWS Connect SpecialistLocation: Washington, DCDuties and ResponsibilitiesCollaborate with OCFO and government stakeholders to understand business needs...Amazon Web Service
InstantServe
Washington DC3 days ago $145k - $155k
...Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions... ...this Position / Responsibilities NFF, Inc. is seeking an AWS Connect Developer. **In-person interviews will be conducted for...Amazon Web ServiceLocal areaImmediate startFlexible hoursNetworking for Future
Washington DC20 hours ago- Our local government client is hiring an AWS Connect Specialist to support their team in Washington, DC!! Responsibilities: - Design, document, and implement contact flows using the AWS Connect to ensure optimal and dynamic call routing based on business requirements....Amazon Web ServiceLocal area
- AWS Connect Specialist Location: Hybrid in Washington, DC Number of Openings: 3 Interview Type: In-Person Short Description: T032 - AWS Connect Specialist *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in...Amazon Web ServiceWork experience placementLocal area
- ...Amazon Connect Sales Specialist This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers...Amazon Web ServiceLocal areaWorldwide
$69.3k - $158k
...Bioinformatics Specialist The Opportunity: Are you excited by the prospect of unlocking... ...advances? In an increasingly connected world, massive amounts of structured and... ...working in cloud-based environments using AWS, Azure, and data warehousing solutions,...Amazon Web ServiceFull timeContract workPart timeWork at officeLocal areaRemote workBooz Allen Hamilton
Washington DC3 days ago$187.2k - $197.6k
...Job Description: Short Description: AWS Connect Specialist Complete Description : Duties and Responsibilities: Working closely with the Client and other District government stakeholders. The successful candidate will design, implement...Amazon Web ServiceFull timeWork experience placementWork from homeFlexible hours- ...Commissioning Specialist Contract-to-Hire Opportunity Location: Arlington, VA Travel: Up to 95 Expenses: Expenses will be considered... ...Certification. IR Thermography Level I or Level II Certification. AWS or similar L4 Lead Certification. NFPA 70E Certification....Amazon Web ServiceContract workFor contractors
Aspen Technical Staffing
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...nationwide. Overview The Cybersecurity Specialist ensures all applications meet FedRAMP High security and compliance... ...High authorized healthcare-focused platform hosted in an AWS Government enclave environment. This role supports Independent...Amazon Web ServiceContract workWork at officeRemote work$165k - $195k
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...re looking for a firm with a strong team connection where you can be your whole self, have... ...Advisory.KPMG is currently seeking a Lead Specialist, Cloud Security to join our Managed... ...Responsibilities:Manage cloud security posture across AWS and Azure environments, governing the...Amazon Web ServiceH1bLocal areaKPMG
McLean, VA3 days ago- ...re looking for a firm with a strong team connection where you can be your whole self, have... ...Advisory.KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice.... ...services or Cloud Certification (e.g. - AWS Solution Architect, AWS Machine Learning...Amazon Web ServiceLocal area
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McLean, VA1 day ago $143.7k - $194.4k
AWS Infrastructure Services owns the design, planning, delivery, and operation of all... ..., and network engineers, supply chain specialists, security experts, operations managers,... ...Lighthouse team owns the end to end link connectivity service to plan, build and operate the AWS...Amazon Web ServiceInternshipFlexible hoursAmazon
Arlington, VA2 days ago- ...re looking for a firm with a strong team connection where you can be your whole self, have... ...Advisory.KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice.... ...identity services in major cloud providers (AWS, Azure, GCP)Excellent written and verbal...Amazon Web ServiceLocal area
KPMG
McLean, VA2 days ago $129k - $253k
...technology to the military in months, not years.ABOUT THE TEAMThe Connected Warfare division’s Mission Commandteam builds, deploys,... ...networking conditionsFamiliarity with industry standard cloud platforms (AWS, Azure) and software infrastructure fundamentals (networking,...Amazon Web ServiceFull timeWork experience placementImmediate startAnduril Industries
Washington DC3 days ago$166k - $253k
...technology to the military in months, not years.ABOUT THE TEAMThe Connected Warfare division’s Mission Commandteam builds, deploys,... ...networking conditionsFamiliarity with industry standard cloud platforms (AWS, Azure) and software infrastructure fundamentals (networking,...Amazon Web ServiceFull timeWork experience placementImmediate startAnduril Industries
Washington DC1 day ago- ...For more details, please connect with Sagar Kaushik at ****@*****.*** or call (***) ***-**** x 116 . End Client: District... ...between Amazon Connect, CRM platforms, and other systems using AWS Lambda and related AWS services. Review and improve contact...Amazon Web ServiceWork experience placementWork at officeLocal area
VGroup Inc
Washington DC2 days ago $153.6k - $207.8k
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McLean, VA2 days ago $153.6k - $207.8k
...missions? Eager to learn from many different enterprise use cases of AWS ML and generative AI? Thrilled to be a key part of Amazon, who... ...clearance.Key job responsibilitiesAs a Machine Learning Specialist Solutions Architect (SA), you will be the Subject Matter Expert...Amazon Web ServiceFlexible hoursAmazonWebServices
Arlington, VA4 days ago- ...re looking for a firm with a strong team connection where you can be your whole self, have... ...Advisory.KPMG is currently seeking a Senior Specialist to join our Federal Advisory practice.... ...with Linux/Unix environments and AWS servicesFamiliarity with containerization...Amazon Web ServiceLocal area
KPMG
McLean, VA20 hours ago $92.5k - $197.5k
...Job Title: Senior Specialist, Application Developer Job Code: 46947 Job Location: Melbourne, FL or Remote Job Schedule: 9/80... ...projects. Knowledge of cloud platforms and containerization (AWS, Azure, Docker, Kubernetes) is a plus. Familiarity with...Amazon Web ServiceFull timeRemote workFlexible hours$143.7k - $194.4k
Edge Connectivity Services enables AWS Cloud connectivity options for US Intelligence and Department of Defense customers. These connectivity options allow our customer to deploy and run their isolated, sensitive workloads in an environment exclusive for their use-case....Amazon Web ServiceFull timeInternshipWork at officeFlexible hoursAmazon
Arlington, VA4 days ago- ...re looking for a firm with a strong team connection where you can be your whole self, have... ...Advisory.KPMG is currently seeking Lead Specialist to join our Federal Advisory practice.Responsibilities... ...: Cloud native IaaS / PaaS (Azure, AWS), Web UI frameworks (Angular, React, etc...Amazon Web ServiceLocal area
KPMG
McLean, VA20 hours ago - ...re looking for a firm with a strong team connection where you can be your whole self, have... ...in Advisory.KPMG is currently seeking a Specialist to join our Federal Advisory practice.Responsibilities... ...environments / technologies: Azure, AWS, GCP using infrastructure as code...Amazon Web ServiceLocal area
KPMG
McLean, VA2 days ago $153.6k - $207.8k
...about helping Government Customers secure their mission data using AWS cloud computing services with a special focus on information... ...presentations and workshopsA day in the lifeAn AWS Security Specialist SA is the deep-domain security expert for the Global Government...Amazon Web ServiceFlexible hoursAmazonWebServices
Arlington, VA3 days ago- ...re looking for a firm with a strong team connection where you can be your whole self, have... ...in Advisory.KPMG is currently seeking a Specialist Director to join our Federal Advisory practice... ...transitioned to cloud environments (AWS, Azure, GCP) without compromising...Amazon Web ServiceLocal area
KPMG
McLean, VA20 hours ago
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