Patient Care Coordinator

At Pinnacle GI Partners, we believe our success begins with the satisfaction and growth of our team members. If you’re ready for a new direction or looking to build a meaningful career in healthcare, we invite you to explore your next opportunity with us. We are currently seeking a full-time Patient Care Coordinator for our East Lansing, MI office. In this role, you’ll play a vital part in guiding and supporting our patients throughout their care journey. Candidates with prior healthcare or customer service experience are encouraged to apply—we’re happy to provide training to help you succeed. Primary duties and responsibilities Schedules GI procedures to be performed in a facility Manages and reviews providers' schedules Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling Schedules Radiology and misc. testing for the dept. Establishes and follows tracking for testing scheduled Communicates effectively and professionally with patients, visitors, physicians, and co-workers. Providing prep answers for any procedures and or testing Comforts patients by anticipating patients' anxieties; answering patients' questions Qualifications Completion of High School or a GED program 1-3 years of customer service experience in a medical setting Must demonstrate a high competency level with general computer applications and functions The ability to multi-task and manage multiple priorities Must successfully pass a background check and a drug screening What we offer: A professional work environment where you can learn, enhance your skills and grow into new opportunities. Competitive pay rates Paid time off Paid holidays with bonus paid floating holidays Medical, Dental, Vision, Life & Disability benefits 401k retirement plan with company match We are a proud Equal Employment Opportunity Employer. PinnacleGI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit About Us Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals. Qualifications Skills Required Time Management Novice Problem Solving Novice Computer Skills Novice Critical Thinking Novice Behaviors Required Team Player Works well as a member of a group Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Self-Starter Inspired to perform without outside help Experience Required 1 year: Customer Service Experience Preferred Medical Office Appointment Scheduling Medical Terminology Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Troy Gastroenterology P.C