Data Center Technician

Overview

The Information Technology team provides and supports the cutting-edge technology infrastructure to the company. Members of the team are focused on continuous learning and seeking ways to constantly evolve and improve the infrastructure. This team collaborates with all areas of the business to provide high quality service delivery, exceptional project management in the most cost-effective manner.

GTS is a collection of financial services companies spanning a wide array of asset classes and investment approaches, all powered by the combination of market expertise with innovative, proprietary technology. With roots as a quantitative trading firm continually building for the future, the GTS family of companies are able to leverage the latest in artificial intelligence systems and sophisticated pricing models to bring consistency, efficiency, and transparency to today's financial markets. GTS's electronic market maker GTS Securities accounts for 3-5% of daily cash equities volume in the U.S. and is a leading Designated Market Maker (DMM) at the New York Stock Exchange, responsible for nearly $13 trillion of market capitalization. For more information on GTS, please visit

Responsibilities

• Serve as primary point of contact for technical issues related to the Data Center
• Work quickly and efficiently under pressure and in situations of server/hardware failure
• Respond to service tickets and requests for assistance in the Data Center in a timely manner
• Work closely with the customer and IT team to troubleshoot technical issues and determine the most efficient path to solving the problem
• Maintain a well-organized, orderly, clean data center and all associated work areas
• Deal with all hardware associated with the Data Center, including: Rack and stack servers, manage cabling activities, replace network cards, swap hardware
• Follow and update standard operating procedures to ensure efficient problem solving

Qualifications

• 5 + years of Data Center Experience, financial services or telecommunications preferred
• Degree in relevant computer-related field (EE, CE, CS, Telecommunications etc.)
• Deploy and manage cabling (copper, twinax, aoc, and fiber) ensuring clean and organized layouts
• Manage rack-level power distribution and ensure best practices for load balancing and redundancy
• Experience in dealing with problems at the intersection of hardware and software
• Have foundational networking knowledge and basic commands
• Demonstrate working knowledge of Linux systems and basic command line operations
• Use cable testing tools and equipment to validate and troubleshoot connectivity
• Coordinate shipping, receiving, and inventory management
• Engage and manage smart hands support as required
• Communicate clearly and effectively with internal teams, vendors, and stakeholders
• Utilize ticket system for tracking, task management, and workflow coordination
• Strong attention to detail
• Safely lift and move equipment up to 50lbs
• Valid driver's license and car, willingness to travel within the tri-state area
• We're proud to employ leading talent in the industry and work to ensure our employees enjoy a high quality of life.

In accordance with New York City's Pay Transparency Law, the base salary range for this role is $115,000 to $150,000. Base salary does not include other forms of compensation or benefits.


Benefits:


Core Benefits: Medical, Dental, and Vision coverage with generous employer contribution for employees and dependents. 401k match.


Perks: Daily Meal Allowance, Equinox Corporate Membership Rate, Snacks, Office Game Room, Casual Dress.


Hybrid Work Policy: 4 Days a Week in office, Fridays can be worked from home.


Please note: The use of AI tools during interviews is strictly prohibited, unless explicitly agreed upon.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.


Unsolicited resumes:


We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with GTS.