Senior Product Manager

Job Description

Job Description

Senior Product Manager (AI & eCommerce Logistics)

Location: Lakewood, NJ (Hybrid Preferred)
Employment Type: Full-time

About the Role

We are seeking an experienced Senior Product Manager to help define and lead the future of our products, with a strong emphasis on AI-driven experiences .

This is a highly strategic role reporting directly to the CEO. You will own product strategy, roadmap, and execution while working closely with engineering, design, and customers to build products that delight users and solve real business problems.

We're looking for someone with deep expertise in the eCommerce shipping and fulfillment industry who has helped build products for shipping, fulfillment, or multi-carrier aggregation platforms .

Key Responsibilities

• Own the product vision, strategy, and roadmap.
• Partner closely with executive leadership to define the next generation of products.
• Work daily with engineering teams to translate ideas into clear product requirements and successful releases.
• Lead product discovery through customer interviews, market research, competitive analysis, and data analysis.
• Define user journeys, workflows, and product functionality.
• Create wireframes, mockups, and high-fidelity UI designs using tools such as Figma.
• Write detailed product requirements, user stories, and acceptance criteria.
• Prioritize initiatives based on customer impact and business value.
• Drive execution from concept through launch and continuous improvement.
• Shape the AI strategy by identifying opportunities to leverage generative AI, automation, intelligent workflows, and AI agents.
• Stay current with trends in eCommerce, fulfillment, logistics, and artificial intelligence.

Required Qualifications

• 7+ years of Product Management experience.
• Experience building B2B SaaS products.
• Extensive experience in the shipping, fulfillment, or logistics technology industry.
• Strong background with shipping and fulfillment aggregation platforms, multi-carrier shipping solutions, or enterprise shipping software.
• Deep understanding of carrier integrations, shipping workflows, label generation, rate shopping, fulfillment operations, and eCommerce logistics.
• Proven experience owning products from concept through launch.
• Excellent communication and stakeholder management skills.
• Strong UX mindset with the ability to create wireframes, user flows, and polished UI designs using Figma or similar tools.
• Ability to balance strategic thinking with hands-on execution.
• Comfortable working in a fast-paced startup environment.

Preferred Qualifications

• Experience with carrier APIs (UPS, FedEx, USPS, DHL, and other global carriers).
• Experience with Shopify, Amazon, WooCommerce, BigCommerce, or other eCommerce platforms.
• Familiarity with AI products, LLMs, AI agents, MCP, prompt engineering, and workflow automation.
• Technical background or experience working closely with engineering teams.
• Experience in high-growth B2B SaaS startups.

What Success Looks Like

During the first year, you will:

• Define and execute the product roadmap.
• Launch multiple customer-facing features that improve shipping workflows.
• Lead the design and development of AI-powered capabilities.
• Help define new products that expand beyond shipping into broader logistics and commerce automation.
• Establish a product-led culture driven by customer feedback and measurable outcomes.

Work Environment

• Hybrid work arrangement (Lakewood, NJ preferred).
• Opportunity to work closely with executive leadership.
• High ownership and influence over product strategy.
• Collaborative, fast-moving engineering environment.
• Opportunity to shape the future of AI in logistics and eCommerce.