Call Center Representative

Call Center RepresentativeKingdom Vision Builders LLC, serving Boise, ID and surrounding areas, is seeking a motivated and customer-focused Call Center Representative to join our growing team. If you enjoy helping people, have strong communication skills, and want to be part of a fun, family-oriented company, we want to hear from you.Why Join Us?Competitive annual salary of $50,000 - $80,000Medical, Dental, and Vision InsurancePaid VacationCasual dress environmentFun and friendly atmosphereSmall family-owned business cultureGrowth opportunities with an industry leaderPosition OverviewThe Call Center Representative is responsible for contacting homeowners by phone, scheduling qualified appointments for free in-home consultations, updating customer information, and assisting potential customers who respond to our advertising campaigns. Exceptional customer service skills and a positive attitude are essential for success in this role.ResponsibilitiesContact homeowners to schedule qualified appointments for our sales teamDeliver and adapt company scripts to engage prospective customersAnswer homeowner questions and overcome objections professionallyAccurately collect and enter customer information into company systemsConfirm appointments and maintain scheduling accuracyFollow up with prospective customers as neededAnswer inbound calls from homeowners responding to advertisementsUpdate lead information and customer recordsMaintain reports and track appointment activityPerform quality control and follow-up callsWork closely with the sales team to ensure a positive customer experienceQualifications1 to 3 years of customer service, call center, telemarketing, sales, or marketing experience preferredStrong verbal and written communication skillsExcellent customer service abilitiesComfortable speaking with homeowners over the phoneBasic computer skills and data entry experienceAbility to multitask in a fast-paced environmentPositive attitude and strong work ethicProduct training providedApply Today!If you are energetic, customer-focused, and looking for an opportunity with a growing company that values its employees, apply today to join the Kingdom Vision Builders team in Boise, Idaho. Help homeowners improve their homes while building a rewarding career. Bath Planet