FT Busser/Food Runner

Job Description

Job Description

The Busser/Food Runner supports the Food & Beverage team by ensuring a clean, organized, and welcoming dining environment. This role assists servers and bartenders in delivering prompt, attentive, and courteous service to guests while maintaining outlet cleanliness and service standards.

• Clear, clean, and reset tables in accordance with established service standards to ensure quick table turnover and an exceptional guest experience.

• Greet guests warmly and deliver water promptly upon seating; assist servers with refilling beverages as needed. (Alcohol service permitted only if TABC certified.)

• Maintain cleanliness of the dining room and service areas, including floors, tables, chairs, walls, windows, and workstations.

• Separate and transport dirty dishes, glassware, and silverware to designated dishwashing areas.

• Complete assigned side work such as brewing coffee, polishing glassware, folding napkins, and restocking service stations with necessary supplies.

• Assist with room service operations when needed.

• Respond promptly and professionally to guest requests, ensuring satisfaction through follow-up and attentive service.

• Maintain a polished and professional appearance in accordance with company standards.

• Adhere to all company policies, safety regulations, and food handling guidelines.

• Previous restaurant or hospitality experience preferred, but not required.

• Ability to work in a fast-paced, team-oriented environment.

• Strong communication and guest service skills.

• Ability to stand, walk, bend, and lift up to 25–40 lbs during shifts.

• Flexible availability, including evenings, weekends, and holidays.