Hotel Houseperson
Dolce by Wyndham
Job Description
Job Description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Responsibilities:
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
- Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
- Must have graduated high school or received an equivalent certification (GED)
- Experience with a variety of cleaning products and techniques
- Solid work ethic and excellent organizational, time management, and communication skills
- Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
Dolce by Wyndham is a boutique upscale full-service hotel. It has 100 rooms, manual room keys, kosher catering, and a special designated Shabbos elevator that stops automatically on every floor. This new hotel has a rooftop pool, valet parking, and a rooftop Kosher restaurant & bar
The Dolce by Wyndham is located at 5510 S. State Road 7, Hollywood, FL.
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