Manager, Account Management

Manager, Account Management

The Manager, Account Management is a centralized role that will be tasked with driving Influencer strategy and client management within OM's dedicated managed service product, Omnicom Media. The core responsibility of the role is leading client/agency client communications, presenting campaign strategy and campaign reporting, including serving as liaison between creator activation personnel and creator-direct management. The role will serve all OM agencies across the organization, working in symphony with clients and IATs on the execution and amplification of Creator campaigns.

Reports to: Director, Account Management

Responsibilities:

• Account Management:
• Lead influencer communication for Omnicom Influencer clients, including proposal development, commercial agreements, and client communication from initial briefing to completion
• Communicate influencer marketing within the digital/paid media ecosystem and aid in the operationalization of service offerings and subsequent value positioning tied to the media environment
• Lead client communication across influencer campaign lifecycle from identification to campaign reporting, and possess strong communicative abilities to relay the respective stages to clients
• Leverage OM Influencer tech platform for influencer discovery and client content review in concert with creator activation personnel
• Practice Excellence:
• Maintain a constant pulse on the influencer landscape education via thought leadership communication, staying atop of shifts in the industry and emerging trends and be able to communicate the impact to client business
• Work in partnership with OM COE platform teams and channel stakeholders to implement best practices across functions including but not limited to asset development, media amplification, commerce, and measurement

Required Skills:

• In-depth understanding and mastery of Influencer marketing and an ability to match brand narratives with Creator-led storytelling
• Strong relationships with Influencer community
• Thorough understanding of the Influencer ad and organic roles & responsibilities across platforms including but not limited to creative development, talent perspectives, best practices, and measurement
• Excellent relationship building with internal and external stakeholders
• Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
• Analytical evaluation of campaign performance for optimization and contextualization of results in client reporting
• Creative minded with ability to translate social trends and influencer archetypes to client business objectives
• High levels of integrity, autonomy, and self-motivation
• Strong business acumen and the ability to make highly impactful decisions in a timely manner

Qualifications:

• Bachelor's degree (Marketing/Advertising/Communications preferred)
• 3-6 years of experience within Influencer and media environments
• Hands on experience managing Influencer campaigns and client management with blue-chip companies

Illinois, New York: $50,000.00-$95,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

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