Customer AI Product Lead: Contact Center Solutions
Capgemini Invent
Capgemini Invent in Seattle is looking for an AI Program Manager to oversee customer-facing AI initiatives primarily related to contact center interactions and self-service solutions. You will manage AI products from definition through deployment, ensuring measurable business value and enhanced customer experience. The ideal candidate has strong AI literacy and experience in program management. Capgemini offers competitive compensation and a range of benefits including medical coverage and paid time off. #J-18808-Ljbffr Capgemini Invent
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$170k - $220k
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...Service Management with AI by delivering on... ...changing how customers discover, adopt, and... ...a newAI-Native Product-Led Motion. We’re... ...Product Qualified Lead (PQL) modelsand product... ...IT management solutions. Why ServiceNow ServiceNow... ...to apply, please contact globaltalentss@...CustomerWork at officeRemote workFlexible hours- Rippling is seeking a Product Lead for Workflow Studio in Seattle to guide the evolution of a next‑generation... ..., and partner with engineering to apply AI to workflows while driving adoption with product, design, and customer teams. Ideal candidates bring platform...Customer
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As part of the AWS Applied AI Solutions organization, we have a vision... ...this by accelerating our customers' businesses through delivery... ...We are looking for a Senior Product Manager, Technical to define... ...applying in isn’t listed, please contact your Recruiting Partner.The...CustomerWorldwideFlexible hours$146.7k - $339.3k
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- ...graph.Global Payroll sits at the center of that system. It powers... ...together disconnected point solutions, Rippling’s platform is deeply... ...’s business and a key reason customers choose us. The stakes are high... ...We’re looking for a seasoned product leader to help scale Rippling...CustomerWork at office3 days per week
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...through advertising on Snap. Our Product and Engineering teams work together to build solutions that deliver impactful results... ...products are effective, efficient, and customer-centric, enabling businesses to... ...Ads Product team to own Snap's Lead Generation vertical — one of the...CustomerFull timeLive inWork at officeLocal area- LogicGate is seeking a Senior Product Marketing Manager to own strategic messaging and go-to-market for a core area of the Risk... ...will bridge Product, Sales, and Marketing, translating customer intelligence and AI capabilities into growth, with high visibility across the...Customer
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...The Tech Ex Labs Senior Product Owner will define and... ...proprietary software assets and AI capabilities. This role... ..., and Performance Lead sprint planning,... ...platform teams to shape solution approaches for initiatives... ...product mindset focused on customer experience, measurable...CustomerLocal areaImmediate startFlexible hours$153.6k - $207.8k
What if your customer ran one of the largest contact centers in the world, and also happened to be... ...cloud customers. As a Senior Solutions Architect on this team,... ...is building agentic AI into its support experience... ...customer feedback to AWS product teams, and help shape how...CustomerWorldwideRelocation packageFlexible hoursDay shift- NVIDIA is seeking a Product Marketing Manager for the Data Center product marketing team in Seattle... ...sales, partners, and customers to communicate the value... ...instances. The role emphasizes leading GTM plans, energizing... ...content to drive adoption of AI-enabled data center...Customer
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A leading data and AI company is seeking an experienced Product Manager for its AI platform. The role involves owning the product roadmap, driving strategy for... ...to ensure the successful operationalization of AI solutions. Candidates should have over 5 years of experience...$176.6k - $239k
...expertise to help our customers succeed. Partner... ...build innovative solutions for their most... ...challenges.The Applied AI Solutions... ...customers to achieve production-ready outcomes in... ...Bedrock) for their contact center use cases, balancing... ...responsibilitiesCustomer Engagement: Lead technical...CustomerLocal areaFlexible hours- ...without becoming the “no” department. Most solutions make you choose: powerful but painful,... .... For employees, it just works.As Product Design Lead for Finance, you’ll set the vision for... ..., and advocate relentlessly for customers at every step.What you will need7-8+ years...CustomerWork at office3 days per week
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