General Manager

General Manager

The General Manager oversees daily operations for a single retail/automotive service location, ensuring efficiency, staff development, customer satisfaction, and overall profitability while adhering to company standards.

Job description:

• Open and close the store while maintaining a clean, organized environment.
• Hire, train, schedule, and manage staff performance, including disciplinary actions.
• Drive store financial performance, including sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete required paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver customer service and resolve customer concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and ensure OSHA and environmental compliance.
• Report workers' compensation claims.
• Perform additional tasks as assigned by the District Manager.

Requirements:

• Valid U.S. driver's license and authorization to work in the U.S.
• Minimum 1 year of retail service management experience with familiarity in KPIs, budgeting, and basic calculations.
• Ability to communicate clearly in English (written and verbal).
• Ability to use computers, online tools, and complete required documentation.
• Ability to stand for long periods, lift 50+ lbs., bend, reach, crawl, climb stairs, and work in enclosed or semi‑outdoor environments.
• High school diploma or equivalent.

Qualifications:

• Strong customer service, communication, and attention to detail.
• Dependable leader committed to team development and safety compliance.
• Growth‑minded, willing to participate in ongoing training.
• Effective multitasker in a fast‑paced environment.

Benefits:

• Employer/employee‑funded medical, dental, and vision plans; prescription coverage; and telemedicine*
• Employer‑funded basic life and AD&D*
• Paid time off*
• 401(k) match
• JLU training completion bonuses
• Monthly performance‑based bonuses
• Employee discounts on parts and services

Additional Benefits:

• Optional life, AD&D, accident, disability, critical illness, cancer, and hospital indemnity plans*
• FSA and Dependent Care FSA*
• Employee assistance program, will preparation, and travel assistance

*Full‑time employees

Equal Opportunity Employer

Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.