Technical Program Analyst

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Opportunity:

We are looking for a motivated, organized, and detail-oriented Project Analyst who can support the planning and execution of technical initiatives in a fast-paced, cross-functional environment. As a Visa Project Analyst, you will be part of our Technology Management team, which manages the services and support architecture across our internal technology teams. You'll drive project activities, maintain project documentation, track deliverables, and support communication across technical and business stakeholders. Your ability to learn quickly, stay organized, and contribute to solution delivery will help ensure the success of critical infrastructure projects that support Visa’s operations globally.

The Work You'll Be Doing:

• Support project managers and technical teams, under general guidance, in coordinating small to moderately complex technology projects and defined workstreams within larger initiatives
• Maintain project plans, schedules, status updates, risk and issue logs, action items, dependency lists, and supporting documentation
• Track deliverables, dependencies, risks, issues, and timelines; escalate blockers and follow up on assigned actions to support project execution
• Review project data, identify trends or gaps, reconcile information across sources, and support metrics tracking to improve visibility into project health
• Prepare or support recurring project status reports, meeting notes, dashboards, and leadership updates using accurate and timely project information
• Use approved AI-enabled tools to support project coordination, summarize project information, draft status materials, identify follow-up items, and improve efficiency in documentation and reporting
• Participate in planning meetings, technical discussions, and stakeholder updates to capture decisions, confirm next steps, and support follow-through
• Coordinate across technical, business, and operational teams to gather updates, confirm dependencies, and support timely decision-making
• Support process improvement efforts by helping maintain templates, documentation standards, project artifacts, and operational best practices
• Use Microsoft Office tools, including Project, Excel, PowerPoint, Word, and Visio, to organize information, analyze project details, and communicate project progress

The Skills You Bring:  

• Foundational understanding of project management techniques, methodologies, and best practices; entry-level project management training such as PMP, PRINCE2 Foundation, or equivalent coursework preferred 

• Interest in continued development through internal training on payment systems, project management fundamentals, communication skills, stakeholder engagement, cross-functional coordination, and SSL/TLS basics 

• Project Management Foundation: experience and understanding of basic project management practices, including schedule tracking, issue and risk management, action item follow-up, stakeholder coordination, and status reporting 

• Organization and Planning: Maintain strong time management, prioritization, organizational, and planning skills while managing multiple tasks and project details 

• Technical Proficiency: Demonstrate working proficiency with Microsoft Office tools, including Project, Excel, PowerPoint, Word, and Visio, and applies these tools to support project planning, tracking, reporting, and documentation 

• Reporting and Metrics: Support project reporting, dashboard preparation, meeting documentation, metrics tracking, and analysis of project data to identify trends, gaps, and areas requiring follow-up 

• AI-Enabled Productivity: Use approved AI tools responsibly to improve productivity, synthesize information, draft communications, identify trends or gaps, and support project reporting while maintaining data quality, confidentiality, and appropriate human review 

• Stakeholder Communication: Communicate clearly with project stakeholders, supports stakeholder expectation management, escalates risks or blockers appropriately, and uses effective interpersonal skills to influence follow-through, clarify ownership, and support timely decision-making within the scope of the role 

• Process Improvement: Contribute to continuous improvement by helping maintain project templates, documentation practices, reporting routines, and repeatable processes that improve team efficiency and project visibility 

• Growth Mindset: Actively participate in Visa internal development programs and training opportunities to deepen knowledge of Visa’s ecosystem, project management practices, and industry best practices 

We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have awesome team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.  

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience without a degree 

• Demonstrated verbal, written, and presentation skills, with the ability to communicate project information, technical details, and business impacts to internal and external stakeholders as needed 

• Experience working with people in a professional environment and collaborating across cross-functional teams 

• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Project, and Visio 

• Solid analytical, organizational, and problem-solving skills with the ability to manage priorities and follow through on project commitments 

Preferred Qualifications:

• 3 - 5 years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 

• Concentration or academic focus in Computer Science, Information Technology, cybersecurity, business, or a related field 

• Exposure to payment processing concepts, including message routing, authorization, clearing, settlement, and client connectivity 

• Experience reviewing project data, tracking metrics, preparing status materials, and identifying items requiring follow-up 

• Experience or interest in using approved AI tools to support project documentation, reporting, meeting summaries, workflow efficiency, and data-driven project insights 

• Ability to work under general guidance while independently managing assigned tasks, supporting defined workstreams, and escalating questions or blockers appropriately 

• Ability to coordinate across technical, business, and operational stakeholders, manage stakeholder expectations, and support defined project workstreams or special projects 

 

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $104,600.00 to $ 162,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.