Concessions Team Member - Shepherdsville Aquatic Center

Job Description

Job Description

FOOD & BEVERAGE TEAM MEMBER – Shepherdsville Aquatic Center

SAC SFM, LLC

LOCATION: Shepherdsville, KY

DEPARTMENT: AQUATICS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Shepherdsville Aquatic Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Shepherdsville, KY . The center will have an indoor competition pool for swim lessons, aquatic programming, and a home for local swim teams. It will also feature indoor pickleball courts and an outdoor water park with water slides. Set to open in Summer 2026, the position would start in early 2026. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Shepherdsville Aquatic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

We are looking for positive individuals to assist with our concessions areas to provide quality service as well as consistent products.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up dishes, glasses, eating utensils, and trash on the pool deck, dining and concession areas
• load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
• Prepare pre-packaged food items and other ready to serve products
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Responsible for keeping the following items out of the waterpark: outside food and drinks, rafts, and all flotation devices
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer
• All other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age
• Must be able to work weekends
• Prior experience operating a cash register and balancing a cash drawer is preferred
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience with general public preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
• Occasionally lift, pull, push, and/or move heavy items 40 pounds waist high
• Exposure to cleaning chemicals that must be handled with extreme caution
• Work is outside and can be exposed to hot, wet, and humid conditions and temperatures ranging from 80-105 degrees
• Minimal duties are performed in direct sunlight