Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hot Runner Sales and Service Technician

PCS Company

Principle Responsibilities
  • Travel to customer locations both domestic and international to support PCS hot runner products.
  • Support the sales and service of PCS hot runner products.
  • Develop and maintain productive working relationships with customers and PCS associates.
  • Ensures that customers are well satisfied with PCS hot runner products and services.
  • Resolves customer requests, complaints, and problems.
  • Provide technical support and training at customer site during startup of new hot runner systems.
  • Perform rework, modifications, repairs or installation of hot runner systems at customers facility.
  • Obtains customer feedback and continually work to improve products and services.
  • Assist with sales presentations to prospective hot runner customers.
  • Keeps management informed of significant problems through appropriate processes.
  • Utilizes formal account tracking software to record activity at accounts (Salesforce).
  • Work closely with Field Sales, Inside Sales, Customer Service and Marketing departments.
  • Remain knowledgeable and up-to-date on changes, developments and new products from hot runner competition.
  • Follow all safety procedures and policies established both at the customer and PCS locations.
  • Comply with PCS Team Member Handbook
  • Joins industry associations and maintains an active role as required and approved by management.
  • Attends meetings and industry specific trade shows as required.
  • Completes special projects and assists territory personnel as needed.
  • 50% monthly travel required (minimal)
Skills/Knowledge Required
  • Excellent communication skills are required, both written and oral.
  • Time management and follow-up skills.
  • Ability to identify potential safety hazards.
  • Ability to evaluate mold flow analysis
  • Technically strong in the areas of hot runner assembly, repair, troubleshooting along with injection molding process optimization.
  • Working knowledge of CAD and mold flow software.
  • Able to use Microsoft software such as Word, Excel, PowerPoint and Outlook.
  • Knowledge of company products for the injection molding industry.
  • Knowledge of sales and marketing techniques and principles.
Education/Certification
  • College degree, technical training, or equivalent work experience.
  • Valid driver's license.
  • Valid passport.

Work Experience

Previous related experience with a proven track record, (3-5 years) of technical exposure to hot runner products in the injection molding and mold making industries.

Privacy Notice for California Residents

P.C.S. Company ("PCS") complies with the California Consumer Privacy Act ("CCPA"), California Privacy Rights Act ("CPRA"), and other applicable privacy laws. We may collect the following categories of personal information for purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education and qualifications; employment history and experience; LinkedIn profile; and other information voluntarily provided by the applicant. Under the CCPA and CPRA, California residents have the right to know, correct, delete, and/or limit the use of certain information collected by PCS. For further information, see our full privacy policy at PCS Company - Privacy Notice for California Residents (pcs-company.com). If you have any concerns, please send an email to View email address on click.appcast.io.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 15 hours ago
Similar jobs that could be interesting for youBased on the Hot Runner Sales and Service Technician in Fraser, MI vacancy
  •  ...Job Description Job Description Overview, Our Service Technician specializes in Condition monitoring of Electric Motors you will work...  ...Electric Company has been a trusted leader in electric motor sales, service, and industrial motor repair since 1948. We provide... 
    Suggested

    Spina Electric Company

    Warren, MI
    8 days ago
  • $15 per hour

     ...Levy Sector Position Title: RUNNER @ FREEDOM HILL Pay Range : $15.00 to $15.00 We Make Applying Easy! Want to apply to this...  ...leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences... 
    Suggested
    Remote work

    Compass Group, North America

    Sterling Heights, MI
    15 hours ago
  •  ...pay will be variable by location - plus tips. Our Food Runner plays an important role in our daily operations as the support...  ...of food standards, and facilitate the timely delivery of hot food to our Guests while following proper food safety and sanitation... 
    Suggested
    Flexible hours
    Shift work

    Yard House

    Troy, MI
    1 day ago
  •  ...able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude. The responsibilities... 
    Suggested
    Flexible hours
    Shift work
    Night shift

    IHOP

    Roseville, MI
    1 day ago
  • $18 - $30 per hour

     ...Job Description Appliance and Repair Technician Why an Appliance Repair Technician...  ...day Why a career with Sears Home Services is right for you: ~ Great hourly...  ...to earn additional performance bonuses & sales incentives throughout the year. ~ Year... 
    Suggested
    Hourly pay
    Flexible hours

    Transformco

    Sterling Heights, MI
    1 day ago
  • $22 - $36 per hour

     ...Job Description HVAC Repair Technician Why an HVAC Repair Technician career might...  ...homes. Why a career with Sears Home Services is right for you: ~ Great hourly...  ...to earn additional performance bonuses & sales incentives throughout the year. ~... 
    Hourly pay
    Flexible hours

    Transformco

    Sterling Heights, MI
    1 day ago
  •  ...Forklift Field Service Technician Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team! Technicians... 
    Hourly pay
    Price work
    Full time
    Immediate start
    Day shift

    ALTA Equipment Group

    Sterling Heights, MI
    4 days ago
  • $10 per week

     ...plan with a company match after 1 year of service Anniversary pay (must meet eligibility...  .... Your responsibilities as a Busser/Runner will include, but are not limited to:...  ...Refilling drinks and pre-bussing Running hot food to guests when ready in alley Providing... 
    Weekly pay
    Temporary work
    Part time
    Flexible hours
    Shift work

    Red Lobster

    Sterling Heights, MI
    more than 2 months ago
  • $30 - $40 per hour

    Experienced Commercial Roof Installer Take the next step in your trade career and perform impressive work you can be proud of by joining Four Seasons Kanga Roof as an Experienced Commercial Roof Installer! Our Roseville, MI team is hiring a motivated person to join ...
    Full time
    Monday to Friday

    Four Seasons Kanga Roof

    Roseville, MI
    15 hours ago
  • $20 - $22 per hour

     ...behind pest control's best-known brand . Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home. It's more than a job-it's a career with... 
    Hourly pay

    Orkin

    Sterling Heights, MI
    3 days ago
  • Job Description Job Description Looking for general laborers, willing to train, experience preferred. This is a job that requires lifting heavy equipment, pool demolition, pool equipment installation, Opening and Closing Pools. This is an outdoor job working on in-...
    Weekly pay

    Sardelli Custom Pools Inc

    Warren, MI
    2 days ago
  •  ...ROLE OVERVIEW We are looking for a fire sprinkler service level II life safety technician to perform inspection, testing, service and repairs of fire...  ...of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally... 
    Work experience placement
    Local area
    Work visa
    Night shift
    Weekend work

    CertaSite

    Troy, MI
    3 days ago
  • $26.38 - $31.05 per hour

     ...Salary Range: $26.38 To $31.05 Hourly Press Brake Field Service Technician - Detroit, Michigan DESCRIPTION: As a Press Brake Service...  ...but is exposed to changing weather conditions, such as extreme hot or cold, rain, sun, wind, etc. This job also works near... 
    Hourly pay
    Full time
    Monday to Friday

    MC Machinery Systems

    Utica, MI
    1 day ago
  •  .... 30-Year-old family-owned business providing roof replacement, storm restoration, siding and gutters. Position: Roofing Service Technician Immediate opening for a Roof Repair Technician, who can repair residential roofing. Experience: • 10 years of roofing... 
    Immediate start

    5 Star Roofing Company

    Warren, MI
    12 days ago
  • $23 - $27 per hour

     ...JOB TITLE: Service Technician  CATEGORY: Full-Time, Non-Exempt REPORTS TO: Field Services Manager / Engineering Leadership WORK MODEL: In-Person COMPENSATION: $23–$27 per hour (Based on experience) WORK LOCATION: Sterling Heights / Field-Based  POSITION... 
    Hourly pay
    Full time
    Flexible hours

    AtomTech Inc.

    Sterling Heights, MI
    4 days ago
  •  ...CAMERON MITCHELL RESTAURANTS is seeking a FOOD RUNNER to join our opening team! Located on the Intracoastal Waterway by the Las...  ...and assisting them in their duties. This requires competence in service procedures, a willingness to help associates, and a commitment... 
    Local area
    All shifts
    Flexible hours

    Rusty Bucket

    Birmingham, MI
    3 days ago
  •  ...the most sincere and enthusiastic family members. The quality and integrity of the Buca family is the catalyst for commitment to the service of guests. Buca di Beppo is one of the most vibrant restaurant companies in the country, with the vision to be the first choice for... 
    Shift work

    Earl Enterprises

    Utica, MI
    3 days ago
  •  ...Food Runner - Big Rock Italian Chophouse Cameron Mitchell Restaurants is seeking a Food Runner to join our opening team! Located...  ...assisting them in their duties. This requires competence in service procedures, a willingness to help associates, and a commitment... 
    Local area
    All shifts
    Flexible hours

    Cameron Mitchell Restaurants

    Birmingham, MI
    15 hours ago
  •  ...Assistant-Busser At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary food and legendary service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be... 
    Weekly pay
    Temporary work
    Flexible hours

    Texas Roadhouse

    Sterling Heights, MI
    1 day ago
  •  ...Role Overview Our Food Runners create an exceptional experience for our Guests and their fellow Team Members by sharing their passion...  ...Responsibilities Provide hospitable and customized service to each of our Guests Improve the Guest experience by interacting... 
    Full time
    Part time
    Casual work
    Immediate start
    Flexible hours
    Weekend work
    Weekday work

    Chili's Grill & Bar

    Troy, MI
    15 hours ago
  •  ...~ Paid Family and Medical Leave (up to 2 weeks after 1 year of service) ~ Referral program – refer a friend and earn a bonus Get Ready to Sizzle: Sizzling steaks are not all our Food Runners bring to the table. You’ll partner with our servers and kitchen staff... 

    Ruth's Chris Steak House

    Troy, MI
    15 hours ago
  • $33 - $50 per hour

     ...the trusted name in automated nailing solutions. Viking Engineering and Development is looking for a dynamic Field Service Technician . This position plays a vital role in supporting our customers by installing, troubleshooting, repairing, and maintaining... 
    Hourly pay
    Full time
    Work at office

    Viking Engineering

    Grosse Pointe, MI
    15 hours ago
  •  ...and companies, is actively seeking an Entry Level Field Technician I to join our Professional Services Industries, Inc. (Intertek-PSI) team at our Macomb, MI...  ...outdoors in adverse weather conditions, including hot and cold temperatures Ability to climb occasionally... 
    Shift work

    National Guard Employment Network

    Macomb, MI
    3 days ago
  • $46.79k - $71.25k

     ...Managed Services Technician Level 2 Are you an individual with unique talents, passion for technology, and customer service skills seeking to create the ultimate client experience? This position may be for you! Grid4 champions diversity to deliver the best products... 
    Work experience placement
    Casual work

    Grid4 Communications

    Troy, MI
    1 day ago
  • $58k - $93k

     ...Field Service Technician - Onsite Troy, MI, United States Come make the world and accelerate your success. It takes great people to...  ...compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target... 
    H1b
    Local area

    Stanley Black and Decker

    Troy, MI
    3 days ago
  • $18 per hour

     ...to many areas of our business and will be an excellent springboard to other opportunities and careers in our Service Department. The Express Lube Technician position is a critical and important role at our dealership. Our most popular services for guests are express... 
    Full time
    Monday to Friday

    Matick Automotive Team

    Macomb, MI
    1 day ago
  •  ...our staff to be successful. We only use the best ingredients available to make every meal remarkable. Job Summary: The Food Runner is primarily responsible for delivering food orders from the kitchen to customers tables rapidly and accurately. It is this person... 
    Daily paid

    Art & Jake's Sports Bar

    Sterling Heights, MI
    27 days ago
  • $15 per hour

     ...Summary of Duties of the Server The Server works in the dining room serving meals and performing related tasks regarding meal service to senior residents. The Server must work in a manner such that dining operation is pleasant and efficient. Prepare foods according... 
    Part time
    Shift work

    RUG- GRACE MANAGEMENT INC

    Sterling Heights, MI
    26 days ago
  • Job Description Job Description Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision insurance Company Overview: We are a high-volume sports bar and grill, a neighborhood favorite...
    Weekly pay
    Daily paid
    Temporary work

    Art & Jake's Sports Bar

    Sterling Heights, MI
    27 days ago
  •  ...Able to read, write, and follow written and oral instructions including some calculations. - Basic knowledge of attractive food service, sanitation, and safety. Other Special Requirements: - Tolerate potential exposure to blood, body tissues, and fluids with occasional... 
    Work at office

    Oakmont Parkway

    Sterling Heights, MI
    9 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hot Runner Sales and Service Technician. Be the first to apply!