Sales Development Representative

Job Description

Job Description

Job Title:  Sales Development Representative

Location: Buffalo, NY

Hire Type:   Direct

Pay Range: $21.00 - $25.00/hour

Work Type:  Full-time

Work Model:  Onsite

Work Schedule:  Monday – Friday, 7am – 4:30pm (flexible)

Recruiter   Contact:   Dylan Pebbles | View phone number on click.appcast.io | View email address on click.appcast.io

Nature & Scope:

Positional Overview

The Imagine Group is recruiting for a  Business Senior Strategy Analyst on behalf of our client, a leading provider in  Buffalo, NY , of network visibility and data access solutions, specializing in hardware and technology that enables organizations to monitor, secure, and optimize their IT infrastructure. The organization develops innovative network TAPs, packet brokers, and cloud visibility solutions that support cybersecurity, performance monitoring, and compliance for businesses across a wide range of industries.

In this role, you will be responsible for generating new business opportunities by identifying and qualifying prospective customers through outbound prospecting, inbound lead follow-up, and strategic outreach. You will engage with decision-makers, schedule meetings for the sales team, maintain accurate CRM records, and collaborate with marketing and account executives to build a strong sales pipeline and drive revenue growth.

Role & Responsibility:

Tasks That Will Lead to Your Success

• Achieve daily call, email and connection quotas pertaining to dials and leads. 
• Maintain constant prospecting activities (phone, email, social media, etc…) with End Users/Tech Partners/Channel Partners to find new opportunities. 
• Coordinate and occasionally host meaningful conversations with internal and external company contacts to uncover customer needs; develop, qualify, track, and manage new sales opportunities. 
• Achieve key measurements, including; generating new prospective customers through cold calling and setting meetings then following up with sales leads. 
• Document phone call and meeting notes in CRM system. Maintain documentation and set follow up tasks as needed. 
• Regularly compose and send professional correspondence to advance the sales process. 
• Work with Regional Sales Managers to pass along prospects for further follow-through. 
• Secure appointment dates and referrals. 
• Utilize multiple computer systems and programs. 
• Resolve customer concerns in an expeditious and tactful manner. 
• Maintain up-to-date knowledge of the industry, as well as the competitive stance of the company. 
• Maintain focus on constant improvement to processes and initiatives to improve area operations, efficiency and service to both internal and external customers. 
• Perform other duties as necessary. 

Skills & Experience

Qualifications That Will Help You Thrive

• Professional and confident demeanor while maintaining a high level of energy, self motivation, competitiveness, and desire to make an impact 
• Proven aptitude as high performer in a quota carrying environment 
• Ability to prioritize and take a proactive approach to daily tasks when working on a structured schedule in a matrix environment with multiple partners and stakeholders 
• Prior involvement in either business-to-business lead generations or development programs, or experience in sales using outbound calling techniques and sales process 
• Can display complex analytical skills to synthesize information into valuable intelligence 
• Ability to work under pressure to meet deadlines 
• Effective use of time management and organizational skills 
• Ability to learn quickly and retain key knowledge 
• Demonstrates strength in building customer relationships 
• Strong verbal communication and interpersonal skills 
• Strong writing and written communication skills 
• Openness to coaching 
• Strong knowledge of technology and use of applications (LinkedIn, HubSpot, Google, Microsoft, etc…)