Room Attendant

Room Attendant

The Aloft Austin Round Rock, managed by Moody National Management LP, are looking for Room Attendants to join our team. You have a passion for making things right, and putting things in their place. You care for guests and for their experience when staying at your property. You know a clean room and clean hotel can make all the difference to people when they are traveling. Your focus on the customer experience is the backbone of the hotel.

For full-time associates we offer competitive pay, flexible scheduling opportunities, paid time off, and comprehensive benefits, including medical, dental, vision, and 401(k) with Employer Match. We are offering career opportunities, not just jobs. If you are scared, or feel you don't have the qualifications, apply anyway! We don't hire off of key words. We hire real living people who have voices and we want to hear. If you are smart you can learn what you need. Don't ignore this opportunity. Apply Now!

The Room Attendant contributes toward high levels of guest satisfaction by achieving or exceeding the Company's and Hotel Brand's standards regarding the cleanliness and safety of guest rooms and by providing professional, courteous, and prompt responses to guest inquiries and concerns. Essential Functions:

• Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards; pick up trash; change linen; make bed; clean bathroom thoroughly; vacuum and dust the guest room, clean windows and balcony, if applicable.
• Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions. Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on housekeeping cart; order or obtain additional supplies as needed; store the cart in accordance with established procedures. Assist in the Laundry Department as requested. Deep cleaning projects/daily special projects. Other duties as assigned by management.

Job Specifications:

• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment.
• Ability to read and understand written instructions to carry through housekeeping tasks.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills. Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Work Environment: This job operates in a hotel environment. This role routinely uses standard housekeeping equipment. Exposure and frequent use to commercial and household chemicals and cleaning solutions. This position works indoors.

Skills:

• Multitasking
• Teamwork
• Planning & Organizing
• Communication

Behaviors:

• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations:

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer