Director, Operations and Strategy

Dell Medical School is seeking a Director, Operations and Strategy. Purpose The Director, Operations and Strategy serves as a strategic partner to department leadership, focusing on operational practice management, budget development, financial reporting, recruitment, and staff development for a designated department within the healthcare system. The Director provides comprehensive administrative and fiscal oversight for the assigned area, ensuring fiduciary responsibility and operational excellence. This role collaborates with senior leaders to design and implement strategic initiatives such as virtual care, integrated care models, practice expansion, and service line development. The Director works closely with peers in Finance, HR, Communications, community partner organizations and clinical leadership to align resources and processes with organizational goals. Responsibilities Strategy, Leadership, and Project Oversight Develops and executes strategic initiatives aligned with organizational priorities. Collaborates with senior leadership on operational, tactical, and strategic planning. Evaluates department goals and implements systems for productivity and efficiency. Leads cross-disciplinary projects such as virtual care and integrated care models. Provides strategic research administration and oversight for the department’s research portfolio, supporting the lifecycle management of federal, state, and private grants and contracts. Monitors high-level financial, personnel effort alignment, and forecasting to ensure institutional and regulatory compliance; and partners with principal investigators, departmental administrators, and central research operations to streamline workflows and optimize infrastructure. Contributes to and manages components of the department’s operating budget, including those that occur in community partner settings. Primary focus on reporting and performance monitoring. Oversees preparation and analysis of financial reports for data-driven decisions. Serves as signature authority for expenditures and budget-related activities. Ensures compliance with fiduciary and regulatory requirements. Operational Oversight Designs and implements systems to improve clinical practice and administrative workflows. Monitors department goals, outcomes, and performance metrics. Identifies operational challenges and implements solutions in UT and community partner clinical practice settings. Maintains program sustainability and resource allocation. Talent Management and Staff Development Leads recruitment, hiring, training, and supervision of staff. Coordinates annual evaluations and recommends merit and equity adjustments. Provides professional development opportunities and coaching. Fosters a collaborative work environment. Stakeholder Engagement and Communication Communicates timelines, deadlines, and updates across the department. Collaborates with HR, Finance, and Communications to achieve objectives. Engages with department leaders to promote innovation and best practices. Represents the department in meetings and organizational initiatives.

MARGINAL OR PERIODIC FUNCTIONS:

Supports special projects and organizational priorities as assigned. Participates in committees and task forces to advance institutional goals. Assists with policy development and compliance reviews. Contributes to strategic growth planning for new service lines. Adheres to internal controls and reporting structure. Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

Strategic Agility Anticipates future trends and consequences, creates competitive strategies. Aligns department goals with long-term organizational strategy. Identifies emerging opportunities for growth. Communicates vision clearly to stakeholders. Understands financial drivers and uses data for decision-making. Prepares accurate forecasts and budgets. Analyzes financial reports to guide strategy. Ensures compliance with fiduciary standards. Building Effective Teams Creates strong morale and spirit in teams. Provides coaching and development opportunities. Encourages collaboration and accountability. Resolves conflicts constructively. Decision Quality Makes sound decisions based on analysis and judgment. Balances short-term and long-term priorities. Seeks input from stakeholders when appropriate. Managing Vision and Purpose Communicates a compelling vision and sense of purpose. Inspires commitment to organizational goals. Aligns team efforts with strategic priorities.

EDUCATION & EXPERIENCE

Required Qualifications Requires a Bachelor's Degree in Business, Healthcare administration, or a related field with at least 7 year(s) of experience in higher education or healthcare administration. 5 years in healthcare operations, including budget management, clinical administration, and staff oversight. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Master's Degree in Healthcare Administration, Business, or a related discipline with at least 10 year(s) of experience in healthcare administration with at least 7 years in strategic leadership responsibilities. Familiarity with university systems and policies (e.g., Workday, DEFINE).

LICENSES, REGISTRATIONS OR CERTIFICATIONS

REQUIRED:

None

PREFERRED:

Project Management Professional (PMP) Salary Range OPEN

SUPERVISION

TITLE THIS JOB REPORTS TO AND JOB TITLES SUPERVISED: Direct reports: Varies by department but may include Senior Manager, Manager, Administrative Manager, Program/Project Manager, Executive Assistant, Senior Administrative Associate, or other administrative role.

BUDGET RESPONSIBILITY

Operational budget: ranges from $5M to $20M Includes: Salaries and benefits for department staff. Technology and software costs. Training and development expenses. Administrative and compliance costs.

DECISION-MAKING RESPONSIBILITY

Autonomous Decisions: Budget allocations, staffing plans, operational workflows.

WORKING ENVIRONMENT/EQUIPMENT

Standard office equipment Repetitive use of a keyboard May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length. A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. University of Texas at Austin What matters to our patients, matters to us. UT Health Austin, the clinical practice of Dell Medical School, offers personalized, multidisciplinary care, prioritizing patient needs and innovative treatment strategies for optimal health outcomes. Hospitals and Health Care Company size 201–500 employees Company type Public company Founded 2017 Total funding 0 Momentum Team growth Momentum Team growth 13% in 12 mo 241 employees on LinkedIn Capital Funding history Footprint Where they work 1601 Trinity Street, Levels 7-9, Austin, Texas 78712, US #J-18808-Ljbffr University of Texas at Austin