Barista

Job Description

Under general supervision, prepares and serves specialty drinks to guests and processes all sales transactions.

Responsibilities

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

1. Determine guest needs and suggest products to enhance service and meet sales goals.

2. Assists customers in the selection and purchase of specialty coffee beverages, whole bean, pastry and retail purchases.

3. Prepare a variety of beverage orders according to established recipes and outlet standards.

4. Operate electronic cash register system to accurately and immediately account for payment transactions and transports monies to and from the main credit cage.

5. Ensure outlet is setup, maintained and stocked according to established standards.


6. Uses and maintains all assigned areas and equipment in a sanitary, safe and effective manner.

7. Perform all job functions in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.

8. Performs other duties as assigned by management.

Qualifications

• Demonstrated ability to effectively communicate guests

• Demonstrated money-handling and math skills


• Demonstrated ability to operate computerized cash register.

• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts.

• Excellent guest service and communication skills.

• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality.

• Must present a professional appearance and demeanor at all times.

• Regular and punctual attendance is required.

These skills and abilities are typically acquired through at least 6-months on-the-job training or experience directly related to the accountabilities specified.