Field Service Technician - HVAC/Cooling

Join our team as a Generalist Service Representative and become the technical expert our customers rely on. You’ll deliver hands‑on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships. What will you do? Install and commission customer systems according to established procedures and quality standards Conduct preventive, reactive, and corrective maintenance to maximize system reliability and performance Diagnose and resolve technical issues onsite while maintaining strict safety and compliance protocols Proactively identify customer needs and recommend solutions that enhance their operations Key skills we are looking for Active Listening – intermediate level; understanding customer concerns and translating them into effective service actions Customer Orientation – intermediate level; building trust through responsive, reliable technical support Problem Solving – developing level; diagnosing equipment issues and implementing timely solutions Resilience – intermediate level; staying focused and effective under pressure in dynamic field environments Safety Standards – intermediate level; ensuring all work complies with safety protocols and regulatory requirements Maintenance and Repair – developing level; performing hands‑on corrective and preventive maintenance tasks Technical Documentation – developing level; accurately recording service activities and system configurations Time Management – developing level; prioritizing tasks to meet customer commitments and service schedules What qualifications will make you successful? Strong technical aptitude with a hands‑on approach to solving equipment challenges Customer‑focused mindset with the ability to communicate clearly in the field Adaptability and composure when managing unexpected issues or changing priorities Eagerness to learn and grow your technical expertise through guided experience What's in it for you? Direct customer impact through meaningful technical work in the field Mentorship and structured support to build your technical skills and confidence Career growth opportunities within a global leader in energy management and automation Exposure to diverse industries and innovative technologies Pay Range For this U.S. based position, the expected pay range is USD 68,000 – USD 102,000 per year. This pay range includes base pay and short‑term incentives and is determined by role responsibility and level. Benefits Medical, dental, vision, and basic life insurance Benefit Bucks and flexible work arrangements Paid family leave and well‑being programs 12 holidays and 15 days paid time off per year 401(k) with company match and other retirement plans Learning and development programs including global opportunities Inclusive workplace culture and volunteer leave Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. #J-18808-Ljbffr