GOVERNMENT ACCOUNT EXECUTIVE

Be unstoppable with us!

The company is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Serious ambition welcome. Come build stellar relationships with customers as you offer them the company's unparalleled product and service line. This is a true hunter role! We're looking for goal-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. In the process, we can turn the wireless industry on its head, un-limit what customers expect, and ignite your true potential.

The Government Account Executive position focuses on the customer life cycle, supporting the growth of State and Local Government. The primary responsibilities are to sell to State and Local accounts, renew contracts, increase customer happiness, and improve revenue while driving customer retention activity. As an Account Executive, your performance is evaluated on your ability to meet sales expectations and maintain a high level of job performance through a variety of metrics focused on building the business. The quality and method of work must be consistently completed in accordance with the company's core values.

Responsibilities

New Sales activities: Utilize contact list to call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to the company and review service agreement, answer questions regarding service, and probe for additional business. Sustain monthly call goals as expectations dictate.

Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues. Track individual account activity and results.

Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information. Accuracy and efficiency in data entry required.

Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service to meet the company's efficiency and quality standards.

Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.

Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.

Disburses adjustments and credits as appropriate within established limits and criteria.

Supports team initiatives and creates an inclusive environment.

Also responsible for other Duties/Projects as assigned by business management as needed.