Sales Support Administrator

Job Description

Job Description

A busy company in the West Caldwell area is seeking a Sales Support Administrator to join their growing business. This Sales Support Administrator will help keep the sales process moving smoothly by managing order-related activities, communicating with customers and internal teams, and maintaining accurate records. The ideal Sales Support Administrator brings strong administrative skills, a customer-focused approach, and the ability to stay organized in a fast-paced environment. Other responsibilities of this Sales Support Administrator will include but not be limited to the below responsibilities.

Sales Support Administrator Responsibilities:

• Enter and review sales orders in E/Automate to ensure complete and accurate processing.

• Communicate with customers and sales team members to provide updates on orders, delivery timing, and required documentation.

• Work closely with warehouse personnel to confirm inventory status and coordinate delivery details.

• Handle day-to-day administrative support such as preparing paperwork, arranging deliveries, and maintaining order records.

• Respond to routine customer questions and help resolve common order-related concerns in a timely manner.

• Maintain and update customer account information to support accurate order management and service.

• Track outstanding requests and follow up on pending deliveries or open customer needs.

• Coordinate with accounting, service, warehouse, and sales teams to keep order fulfillment on schedule.

• Confirm equipment availability, place orders with vendors when needed, and report order progress to management.

This Sales Support Administrator role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Administrator position, apply today!