Travel Concierge

About the job Travel Concierge


Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Role Overview

We are currently adding new members to our growing remote team and seeking individuals who enjoy creating positive client experiences and coordinating travel details. As a Travel Concierge, you'll assist travelers with planning customized getaways, organizing reservations, and helping ensure each trip is prepared according to their preferences and travel goals.

This opportunity is ideal for individuals who enjoy communication-focused work, staying organized, and learning about destinations, resorts, cruises, and unique travel experiences while working within a flexible online environment. Training, onboarding resources, and continued mentorship are provided to support your success.

Responsibilities

• Support clients with arranging travel plans including accommodations, airfare, cruises, excursions, and transportation
• Research destination options and travel experiences that match client interests and budgets
• Provide helpful recommendations and trip-planning guidance throughout the booking process
• Communicate with travelers through email, messaging systems, phone, and virtual platforms
• Coordinate reservation details, confirmations, and itinerary updates with supplier partners
• Maintain organized and accurate travel records using internal systems
• Monitor current travel trends, destination updates, and promotional opportunities
• Assist clients from the initial planning stage through finalized travel arrangements

Qualifications

• Interest in travel, hospitality, or customer-focused support roles
• Strong communication and organizational abilities
• Comfortable handling multiple client requests in a remote environment
• Ability to work independently and manage time effectively
• Basic knowledge of online tools, computer systems, and digital communication platforms
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other approved regions
• No prior travel industry experience required training and onboarding are included

Benefits & Perks

• Flexible remote schedule designed around your availability
• Work-from-home opportunity with virtual team collaboration
• Guided onboarding and ongoing mentorship support
• Access to travel booking systems and supplier partnerships
• Eligibility for travel-related incentives and industry benefits
• Opportunities for advancement into specialized planning or leadership positions