Front Desk / Check Out Clerk

Join our dynamic team as a Front Desk / Check Out Clerk, where you’ll be the welcoming face of our organization! In this pivotal role, you will manage patient interactions, streamline check-out processes, and ensure a smooth flow of operations at the front desk. Your expertise in medical terminology and administrative support will shine as you assist patients with their needs and contribute to a positive healthcare experience. What you’ll do: Greet patients and visitors with a warm and friendly demeanor, ensuring they feel valued and welcomed. Handle check-out procedures efficiently, including processing payments and scheduling follow-up appointments. Verify insurance information and conduct insurance verification to ensure accurate billing. Maintain organized medical records and documentation in compliance with HIPAA regulations. Utilize electronic health record (EHR) system Athenahealth to manage patient information effectively. Assist with medical coding using CPT (Current Procedural Terminology) and ICD-10 (International Classification of Diseases) standards for accurate billing. Provide exceptional customer service by addressing patient inquiries and resolving any issues that may arise during their visit. Collaborate with healthcare providers to review care plans and ensure seamless communication between departments. Strong computer skills with proficiency in Microsoft Office Suite and experience with multi-line phone systems. Excellent typing skills, including 10-key typing for efficient data entry. Ability to maintain confidentiality while handling sensitive patient information in accordance with HIPAA guidelines. Preferred qualifications: Previous experience in a medical or dental office setting is highly desirable. Familiarity with electronic medical record (EMR) system Athenahealth is a plus. Bilingual candidates are encouraged to apply to enhance patient communication. Why you’ll love it here: We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our comprehensive benefits package supports your overall well-being, ensuring that you have the resources you need to excel in your role. Our benefits include: Opportunities for professional development and growth within the organization. A supportive team culture that values collaboration and innovation. Resources for maintaining your physical and mental well-being. Join us in making a difference in the lives of our patients every day! Your role as a Front Desk / Check Out Clerk is vital to creating an efficient, welcoming environment that enhances patient care. Job Type: Full-time Pay: $18.00 – $20.00 per hour Expected hours: 40 per week Work Location: In person #J-18808-Ljbffr Carolinaendo