Clinical - LTSS Service Care Manager
Pacer Group
LTSS Service Care ManagerDuration: 6 months (potential extension and conversion to FTE) Location: Remote – NC – 3 locations needed1 from Guilford County NC1 from Pitt County, NC1 from Cumberland County, NCWork Schedule: Training 8-5 Mon-Fri EST – learning journey is 3.5 weeks – CAMERA ON – NO TIME OFF (please ensure the candidates are aware they can't miss training) Max Pay Range: XXXXXXXXXXX8– 42/hr per hr. on w2.Note:Remote 1-2 admin days a weekIn person visits 3-4 days a week in field (up to 1-4 visits a day **if longer drive time, will likely only be 1 visit a day)2.5hr one way radius from home residence for face to face mbr visits... mileage and lodging (if needed) is reimbursed.Will be provided with monitor, laptop computer, 2 monitors, cellphone, and safety location tracker for visits.Day to Day Responsibilities:Day to day responsibilities of this position and description of projectManaging a case load for healthcare members with LTSS (long term support/services) needs.Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.Member assessments and notes.Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contactAuthorize and coordinate referral for services.Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!Assist member with filing and resolving complaints and appeals.Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred. Licenses/Certifications: Valid driver's licenseRequired: Years of experience required: 2-4+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred. Case management and care planning experience.Preferred - Home health experience, community health/member facing, discharge planningDisqualifiers: No psych experience such as counseling (must have bedside case management hospital physical as well) no right out of nursing school. No nursing homes. No rehab.
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