Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Gary has been proudly serving his community as a State Farm agent since 1986, earning numerous awards and travel incentives throughout his long and successful career. A dedicated Ohio State fan, he also enjoys supporting local teams and staying actively involved in the community he serves. Team culture is important here — birthdays and holidays are always celebrated, and there's a strong emphasis on maintaining a supportive, collaborative atmosphere. With decades of experience under his belt, Gary's primary focus now is on strengthening relationships with existing customers and continuing to deliver the exceptional service that has kept them with the agency for so many years. If you're looking for an opportunity to learn from a seasoned professional while contributing to a customer-focused, relationship-driven agency, this could be the perfect place for you.

As a Customer Relations Representative - State Farm Agent Team Member with Gary Garrett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $55,000.00 per year

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Athens, Georgia and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.