Parts Counterperson

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves. As a parts counter person you will also work with technicians to order and quote parts for customers vehicles in service. You will follow all of Fords proper ordering processes.


By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours
• PTO & Sick Leave
• 401(K)

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish
• Work with parts manager to locate any parts not in stock
• Complete special order part request for the customer
• Work with technicians to order/quote parts
• Communicate with customer/technicians/advisors on parts status
• Communicate with staff and customers in a friendly and professional manner
• Must follow all company safety policies and procedures
• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus
• Ability to identify the problem quickly
• Knowledge of automobiles
• Effective analytical and communication skills
• Strong reading, computer, and mathematics skills
• Ability to learn new technology and repair and service procedures and specifications
• Minimum of 1 year in service department
• Ability to lift 50 pounds and work on your feet for extended periods of time
• Ability to work in a fast-paced environment
• Basic computer skills
• Positive, friendly attitude
• High school diploma or equivalent
• Experience with auto parts sales (preferred)
• Ability to work in a fast-paced work environment
• Strong organizational and time management skills
• Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.