Program Manager

Program Manager

As Program Manager, you join an exclusive team of leaders responsible for the implementation of the Alzheimer's Association Portfolio of Common Program Offerings. The position is responsible for activating a grassroots network of individuals and leaders to work toward a world without Alzheimer's and all other dementia by primarily serving Central and Northern North Dakota, including the designated counties of Burke, Mountrail, Renville, Bottineau, Ward, and McHenry. This position will also provide services in other areas of ND as needed and serve as a backup for Burleigh, McLean, Sheridan, Kidder, Sioux and Emmons counties.

Utilizing your proven leadership, networking and relationship building skills to cultivate key community connections, you will drive success and expand the reach of our community offerings by strategically identifying and engaging community partners and activating and empowering volunteers, especially in new, under-resourced and rural communities. The position not only manages and supports volunteers but also actively contributes to day-to-day work and deliverables.

As a successful community mobilizer who will manage multiple program delivery volunteers annually, you will generate excitement and enthusiasm in the community for the cause, coach and inspire your volunteers to implement proven strategies and best practices that result in increased community presence and serve more people with awareness, education and support year over year.

This position is partially grant funded and will help to fulfill requirements of a contract with the North Dakota Department of Health and Human Services, Aging Services Section.

Responsibilities:

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals. Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies. Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery.
• Deliver brain health and dementia education in North Dakota and implement program reach strategy, if volunteer educators are not available.
• Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities. Manage a portfolio of high-impact community partners to host Association Community Program reaching new audiences year after year by securing and managing Community Partner agreements.
• Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
• Demonstrate cross-functional collaboration - with revenue, advocacy, leadership, marketing, and other stakeholders - to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact. Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
• Evaluate and improve volunteer performance as needed.
• Model and foster behaviors that contribute to a culture that values the staff/volunteer/community partnerships and is consistent with the Association's goals, best practices, and core values.
• Provides backup support to ND Program Director and other staff, as needed with all activities.
• Implements grant-funded projects (where applicable) to achieve Association objectives, in accordance with enterprise grant policies and protocols.
• Travels to communities in central and northern North Dakota to deliver education, and implement program reach strategy, whenever virtual delivery is not possible.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in counseling, education, management, nursing or a diploma RN or an associate degree LPN, occupational therapy, psychology, social work, sociology, therapeutic recreation, vocational rehabilitation, or other related Health and Human service fields.
• 3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals.

Knowledge, Skills and Abilities:

• Able to identify and cultivate relationships with community partners, organizations, volunteers and rural and under-resourced communities to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action.
• Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
• Familiarity with a public health approach focused on health promotion, early detection, and knowledge of community health, community-based organizations and systems.
• Excellent written and presentation skills.
• Knowledge of Alzheimer's disease and related disorders preferred.
• Learns quickly, flexible, and open to change.
• Ability and willingness to work some evenings and weekends, if necessary.
• Ability to bend, stoop, lift and transport up to 25 lbs. of materials.
• Ability to travel.
• Must have a valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance.

Position Location: Bismarck or Minot, ND

Full Time: Based on 37.5 hours per week

Position Grade & Compensation: Grade 105 The Alzheimer's Association's good faith expectation for the salary range for this role is between $50,000 – $62,000

Reports To: Program Director