Campus Recruitment Operations Leader

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work. We work with leading organisations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact. At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking. The Role Your next opportunity shouldn’t depend on your last job title but on your skills. At AMS, we focus on skills, potential, and the ability to grow. We are looking for a Early Career & Campus Manager who brings strong capability in end‑to‑end operational management of the Early Careers / Campus Recruitment programs and is motivated to contribute to real, measurable results. This role requires strong ownership, accountability, and the ability to lead, develop, and support a high‑performing team. The Campus Manager ensures that all service processes are executed with excellence, KPIs and SLAs are consistently met, and stakeholder relationships are managed with professionalism and care. This is a highly operational, people‑focused leadership role that also requires strategic thinking, innovation, and the ability to challenge existing processes to drive continuous improvement. Key Accountabilities Operational Leadership Oversee the full lifecycle of campus recruitment operations, ensuring high‑quality delivery across all stages. Manage KPIs, SLAs, and performance metrics to ensure consistent, high‑standard execution. Drive operational excellence across the team, ensuring processes are followed, optimized, and continuously improved. Ensure compliance with all recruitment, hiring, and data‑handling processes, including nuanced requirements. People Management Lead, coach, and develop a team of campus recruitment specialists. Provide ongoing training, support, and performance feedback to ensure team members are set up for success. Foster a positive, inclusive, and high‑performance team culture. Ensure team members feel supported, valued, and developed — not just managed. Stakeholder Management Build and maintain strong relationships with key client stakeholders, including: Client stakeholders Head of Early Careers (US) Additional internal and external partners Serve as a trusted advisor to stakeholders, providing insights, updates, and recommendations. Adapt communication style to different stakeholder needs and expectations. Manage regular stakeholder meetings, updates, and touchpoints. Client Relationship Management Act as the primary point of contact for client partners, ensuring trust, transparency, and alignment. Understand client expectations deeply and ensure the team delivers against them. Proactively identify risks, challenges, or gaps and address them before they escalate. Maintain strong, ongoing relationships with university partners and external organizations. Strategic & Innovative Thinking Bring fresh ideas, challenge existing processes, and propose new ways of working. Identify opportunities for innovation across campus programs, tools, and engagement strategies. Stay ahead of industry trends and best practices in early careers hiring. Support global alignment and consistency across regions. Skills & Requirements 2–3 years of experience in Early Careers / Campus Recruitment. 2–4 years of experience in team leadership or people management. Strong stakeholder management experience, ideally with senior or complex stakeholders. Experience managing university relationships and campus campaign cycles, Experience hiring or managing student/graduate talent. Demonstrated ability to build trusted client relationships. Highly organized, detail‑oriented, and able to manage multiple priorities. Strong strategic mindset with the ability to think ahead and anticipate needs. Excellent communication skills with the ability to adapt to different audiences. Strong relationship‑building skills — able to gain trust quickly. Proactive, solutions‑oriented, and always looking for ways to improve processes. Confident in managing conflict and navigating complex stakeholder dynamics. Why AMS? At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore. We offer Growth and development focused on your strengths A team that values being Passionate, Bold, and Authentic Supportive communities such as our Employee Resource Groups (ERGs) Volunteer day - you get one additional paid day off each year to volunteer for a cause that matters to you We are committed to pay transparency and fairness. For this role, the initial expected remuneration is 93,150 - 133,700 plus applicable benefits. This range is specific to the advertised locations and may not be applicable to other locations. U.S. Corporate Medical/Rx, Dental, Vision, Spending Accounts, Life, Disability, Voluntary Benefits, 401(k), Paid Holidays/Vacation/Sick Time, Paid Parental Leave, Performance Bonus. Our statement We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. If you require any accommodations or have any accessibility needs, please reach out via email View email address on click.appcast.io or make a member of our Talent Acquisition team aware at any time. If you’re ready to bring your skills and curiosity, click Apply and let’s explore what we can achieve together! #J-18808-Ljbffr