Telecom Quality Control & Safety Technician

Job Description

Job Description

Who We Are:

Benton Triage is a trusted, reliable, and reputable leader in aerial and underground FTTH/FTTP construction. With over 20 years of experience building and maintaining fiber optic communication systems, our teams deliver exceptional quality, safety, and customer service. We've partnered with many of the nation's largest MSOs on projects spanning urban metros, rural communities, and diverse markets.

As a member of our Team, you must be:

•      Quality-driven – Trusted resources, providing quality services without question.

•      Safety-first – Committed to the health and safety of yourself, your crew, and the public on every job.

•      Team-oriented – Collaborative and cohesive, demonstrating relationships matter.

•      Innovative – Providing solutions and critical thinking, with an innovative approach.

Job Summary:

The OSP Quality Control + Safety Technician is a field-based role supporting the All Points Broadband (APB) project. The technician performs post-installation Quality Control inspections on completed fiber drops and conducts pop-up Safety audits across active APB work sites using a standardized safety checklist. One role, two scopes. The technician reports to the APB Project Manager, with a dotted-line to the Sr. Safety Manager for Safety program support.

Responsibilities:

•      Perform post-installation QC inspections on completed fiber drops against APB specifications.

•      Document findings with photos, GPS tags, and timestamps; coordinate rework with crews on any deficiencies.

•      Conduct unannounced pop-up site visits across APB project crews and complete the standardized Safety Observation Checklist (PPE, fall protection, ladder tie-off, 811 locate verification, DVIR / DOT medical card compliance).

•      Coach crews in real time on corrective action; escalate serious safety concerns to the Project Manager and Sr. Safety Manager immediately.

•      Maintain accurate QC and Safety records using the project's standard field documentation tools.

•      Participate in weekly QC calls with APB client representatives and quarterly fleet toolboxes.

•      Support incident response and investigation when needed; preserve photos, statements, and chain of custody.

•      Know, understand, and follow company policies; adhere to local, state, and federal regulations.

Qualifications:

All positions require participation in the federally compliant FMCSA drug and alcohol testing program. This includes both pre-employment and ongoing random testing.

•      Three or more years of OSP (Outside Plant) telecom experience in aerial, underground, or fiber installation.

•      OSHA 10 at hire; OSHA 30 required within 90 days.

•      Working knowledge of safe construction practices and basic awareness of OSHA 1926 Subpart V (electrical), aerial fall protection, and 811 locate workflow.

•      Ability to read construction prints and system maps.

•      Ability to climb and operate an extension ladder (approx. 32 ft) and work from heights.

•      Ability to work outdoors in all weather and all types of terrain while carrying tools and equipment.

•      Current driver's license with satisfactory driving record per Triage Fleet Policy §5.2.

•      DOT medical certification required if operating a CMV over 10,001 lb GVWR.

•      Proficient with Microsoft Office and mobile inspection tools (iPad or tablet-based field documentation apps).

•      Strong written and verbal communication; able to coach crews with a constructive, safety-first tone.

•      First Aid / CPR / AED preferred; NCTI / SCTE / BCT/E certifications preferred.

Work Environment:

•      Office and field environment within the APB project territory.

•      Work outdoors in all kinds of weather and at all times of the day or night.

•      Work performed may be within 30 feet of power lines and electricity.

•      On-call availability for post-incident response within the APB footprint.

Perks of Working at Benton Triage:

•      Comprehensive benefits package including medical, dental, vision, and life.

•      401K with Company Match.

•      Dependent Care Flexible Spending Accounts (FSA).

•      Paid Sick Time, Holiday Pay, and Paid Vacation Time.

•      Career advancement opportunities.

•      Continuous training and personal development opportunities.

•      Employee Recognition Program.

Established and growing exponentially, Triage Partners is proud to be celebrating 22 years in business as the National Premier Provider in the telecommunications industry! With exceptional customer focus in mind, we provide a variety services including fiber and cable installation services, engineering design, as well as integrated supply chain software solutions. Our goal is to provide unprecedented efficiencies to meet the demands of a fast-paced world.

To partner with our Team, you must be:

Quality-driven – Trusted resources, providing quality services without question.
Team-oriented – Collaborative and cohesive, demonstrating relationships matter.
Innovative – Providing solutions and critical thinking, with an innovative approach.

Company Description

Established and growing exponentially, Triage Partners is proud to be celebrating 22 years in business as the National Premier Provider in the telecommunications industry! With exceptional customer focus in mind, we provide a variety services including fiber and cable installation services, engineering design, as well as integrated supply chain software solutions. Our goal is to provide unprecedented efficiencies to meet the demands of a fast-paced world.\r\n\r\nTo partner with our Team, you must be:\r\n\r\nQuality-driven – Trusted resources, providing quality services without question.\r\nTeam-oriented – Collaborative and cohesive, demonstrating relationships matter.\r\nInnovative – Providing solutions and critical thinking, with an innovative approach.