Business Analyst 4

ABOUT THE ROLE

• For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies.
• Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
• This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff.
• This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.

Day to Day Responsibilities

• Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
• There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
• Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
• Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
• Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.
• Must be professional with strong analytical and people management skills.
• Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
• Align with the Project Management Office the change management work streams and related activities.
• Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks.
• Apply a structured methodology and lead change management activities.
• Develops strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team.
• Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life cycle.

Skill Matrix

• Considerable work-related experience in an IT environment.
• Highly desired
• 5
• Considerable work-related knowledge and experience with Change and Release Management methodologies using version control.
• Required
• 5
• Considerable work-related knowledge and experience with the Systems Development Life Cycle.
• Required
• 5
• Experience with data entry and work order processing.
• Required
• 5
• Experience with tracking and reporting; controlling processes; and managing workflow.
• Required
• 5
• Must have excellent oral and written communication and customer service skills with internal and external customers.
• Required
• 5
• Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column
• Nice to have