Senior Human Resources Business Partner

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Job Summary

The Senior Human Resources Business Partner (HRBP) will guide the overall provision of HR services, policies and programs for designated business units. This position serves as a consultant to management on HR related issues such as employee relations, performance management and talent management. The HRBP acts as an employee champion and change agent while participating in initiatives that supports the overall strategic direction of Planet Home Lending. The HRBP will work closely with leadership teams and cross-functional HRBPs.

As a senior partner, this role leverages advanced knowledge and experience to coach and mentor junior staff.

Essential Duties and Responsibilities

• Subject matter expert and resource for the business unit team providing both strategic and hands-on expertise with HR policy and practice.
• Works in conjunction with management teams and employees to coach and facilitate problem solving and develop, implement, and administer employee relations programs that will contribute to a positive and progressive work environment. Provides counsel and ensures prompt investigation for all legal-related matters; ensures that appropriate legal counsel is brought into these matters.
• Administers various Human Resources plans and procedures for all company personnel; assists in development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual. Participates in developing department goals, objectives, and systems.
• Coordinates and monitors performance management program by ensuring performance expectations and policy guidelines are being met and are conducted effectively and in a timely manner. Implements compensation program.
• Participates in administrative staff meetings and attends other meetings and seminars. Assists in evaluation of reports, decisions, and results of department in relation to established goals. Manages projects as assigned.
• Proactively seeks knowledge of both industry and functional specialty researching best practices, legal developments, emerging trends, technological advancements and benchmark comparisons in order to create HR practices that are best in class.
• Performs miscellaneous duties as assigned.

Position Requirements

Education

• Bachelor's degree in Human Resources Management or related field, or combination of education and equivalent work experience required.
• MBA preferred.

Experience

• Minimum of seven (7) years' experience in progressive and strategic human resources management as an HR Generalist or HRBP.
• Experience working in a fast-paced call center environment required.
• HR certification (PHR/SPHR) preferred.
• Mortgage industry experience preferred.

Functional/Technical Skills

• Proven HR Generalist or HRBP skills including employee relations, employment law, compensation, performance management, recruitment, and training and development.
• Ability to deliver HR programs to effectively address business issues.
• Proven coaching and conflict resolution skills. Strong influence skills.
• Competence with HRIS and ATS systems, Word and Excel.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Proficient at handling difficult human relations issues with professionalism, respect and confidentiality.
• Possess sound judgment and reasoning abilities.
• Exhibits strong drive for results and success.
• Possess strong time management and organizational skills.
• Maintains courteous, professional, and effective working relationships with employees at all levels of the organization.
• Self-motivated with the ability to work independently.
• Ability to operate in a fast-paced, changing environment.
• Ability to manage multiple priorities effectively and meet deadlines.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Benefits

Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.


Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partner, please email View email address on click.appcast.io.