Computer Lab Assistant

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Are you ready to embark on a new career endeavor?

Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and criminal recidivism by providing holistic services, housing, and work opportunities to the under-served populations including the formerly homeless and incarcerated, disconnected youth, veterans, and people living with AIDS. Our flagship transitional work program-- Ready, Willing & Able-- integrates paid work, occupational training, and holistic supportive services to facilitate an individual's return to mainstream society.

This position's working days are Tuesday through Saturday, including some evening hours.

Support the functioning of facility computer labs and Workforce Development Classes (80%)

• Monitor "Open Lab" hours in computer labs
  • Assist trainees with learning how to navigate computers, the internet, and personal digital devices
    • Use virtual meeting platforms such as Zoom and Google Meets
    • Create and recover Gmail accounts
    • Create Indeed accounts
    • Learn how to navigate Google Classroom for RWA online courses
  • Support clients in:
    • Job searching and filling out job applications
    • Filling out housing applications
    • Filing for unemployment benefits
    • Completing RWA coursework in Google Classroom
    • Pursuing training/educational classes outside of RWA
    • Making appointments and then obtaining and printing directions
    • Navigating online government agency portals
    • Tracking down and requesting personal documentation (birth certificates, high school diplomas, court documentation, etc.)
• Teacher's Assistant - Support Workforce Development Classes
  • Computer Skills Class (priority)
    • Assist with in-person class facilitation
    • Assist with online class orientation sessions
  • Educational courses (as needed)
    • TABE Testing
    • Adult Basic Education Class
    • High School Equivalency Prep Class
    • Education and Training Tutoring sessions
• Monitor utilization of labs for virtual RWA training

Support Workforce Development team with administrative tasks (20%)

• Serve as a knowledgeable member of the Education and Training team who can:
  • Provide career, vocational, and educational counseling based on clients' educational and professional qualifications as well as transferable skills.
  • Complete Education and Training intakes with clients, engaging them in the proper workforce development programs and making referrals when necessary
• Assist with Workforce Development team projects
  • Research
  • Curriculum Development
• Draft and record "How To" videos for the Workforce Development YouTube channel

Position Requirements:

• High School Diploma
• Desire and ability to work with RWA client base
• Must be willing to travel to all residential facilities (locations in Bushwick, Harlem, and Bedstuy)
• Must be willing to work some evenings and Saturdays
• High energy level and enthusiasm for the position, Self-motivated
• Must possess computer skills, a command of: email, word processing, spreadsheets, PowerPoint, Google Platforms (Docs, Sheets, Slides, Classroom, Calendar), and Video Conferencing platforms (Zoom, Google Meets)
• Exceptional organizational skills with the ability to multi-task and set priorities within a fast-paced environment
• Excellent written and verbal skills and the proven ability to synthesize and accurately present relevant information
• Ability to adapt to and work effectively within a variety of situations and with various individuals and groups

Interested?

Submit your application for review.

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.


We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.