DROP TEAM MEMBER

Job Description

Job Description

Job Summary:

The Drop Team Member is responsible for performing daily soft and hard count drop.

Core Values & Expectations:

• Treat all other co-workers with dignity and respect regardless of position.
• Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
• Always be honest. Admit mistakes, learn from mistakes, and move forward. 
• Demonstrate an ability to accept constructive criticism and guidance from supervisors.
• Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
• When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.

Major Responsibilities/Activities:  

• Responsible for the Drop setup.
• Performs daily drops on the casino floor (slot machines, kiosks, and blind drop). 
• Follows the procedures to perform the slot, kiosk, and blind drop in compliance with the Internal Control Standards (ICS) and the Santa Ana Star Casino Hotel policies and procedures.
• Performs other duties as assigned.

Minimum Requirements:  

• Preference is given to qualified Santa Ana Tribal Members.
• Must be able to work a flexible schedule.
• Knowledge of basic computer skills (Word, Excel, Windows).
• Able to lift a minimum of 25 lbs., stand, kneel, bend, stoop, and squat during shift.
• Ability to calculate and apply basic math concepts.
• Basic mechanical ability a plus.
• Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.

• A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.

• All employees are required to proficiently use a smartphone for company applications, email, and text.

Essential Mental Functions:

The essential mental functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains a strict level of confidentiality regarding company information.
• Must be able to work independently and exercise good judgment in handling a variety of situations.
• Must have excellent problem-solving abilities.
• Must be a detail oriented, organized individual with the ability to multi-task.
• Must be able to work in a fast-paced environment.
• Display strong verbal and written communication skills. 
• Must be a Team Player.

Essential Physical Functions:

The essential physical functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
• Must be able to work various hours, as needed, including weekends and holidays.
• Must present self in a well-groomed, professional appearance. 
• Team Member must be able to lift to 25 pounds. 
• Must be able to work at a fast pace.
• Must be able to handle stress effectively.
• Physical ability to safely perform the essential job functions of the position.

Equipment Used

• Smartphones, computers, timeclocks, and all other equipment assigned to the position.
• Computers 
• Traditional office equipment
• Prop carts

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.