General Manager - Manhattan Flagship

Overview:

The Store General Manager is responsible for ensuring the success of all daily store operations and managing the operational execution of the store in an efficient and effective manner. Specific focuses will include leading the team, ensuring adherence to all systems and processes, operating the store in accordance with quality standards, achieving KPIs and growth targets, hiring, training, and developing employees to provide an exemplary customer experience. This leadership role is multi-disciplinary and requires strong organization, communication, and leadership skills.

Responsibilities:

• All daily store operational activities with a focus on customer experience, cost, and profitability 
• Continuous improvement of all systems and processes utilizing analysis and creative thinking
• Create, formalize, and implement core processes within each store to ensure timely and effective support as well as consistency of experience between each store
• Recruiting, hiring, training, and supervising all store employees 
• Accurate and cost effective materials planning, logistics, inventory management, and labor allocations
• Direct responsibility of store(s) profit and loss with targeted financial performance
• Ensure health safety and compliance in each store
• Store Managers report directly to the Director of Retail
• Provide leadership, oversight, and support to all staff 
• This position requires a total of 40 working hours per week and at times more
• As an integral part of our Retail Channel, this position will be measured by KPIs

Qualifications:

• BA in related field 
• Minimum 3 years of experience in an operations management role supporting a multi-unit F&B focused business with $2M+ revenue
• Experienced in multi-unit store operations, inventory management, logistics, and hiring, training, and managing a team
• Strong organizational, leadership, communication, and interpersonal skills required
• Special considerations for applicants with certifications or licenses related to field
• Food Protection License
• Legally authorized to work in the United States
• Must be able to safely lift 25lbs

Compensation:

• Employment Classification: Full Time, Exempt
• Salary: $75,000-$85,000 + performance bonuses
• Benefits: Medical and Dental benefits with 50% company contribution to employee + 401(k)
• 40% employee discount on Kettl products
• 80 Hours PTO granted and upon approval of request

While this job description is intended to be an accurate reflection of the requirements of the job, Kettl reserves the right to add or remove duties based on business needs.

Employment with Kettl is for no specified period and constitutes at will employment. As a result, employees are free to resign at any time, for any reason or for no reason. Similarly, Kettl is free to conclude its employment relationship with employees at any time, with or without cause.

Kettl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.