Bilingual Receptionist (Spanish)

Bilingual Receptionist

Join us in helping build the foundation for lifelong success! Skagit Preschool and Resource Center (SPARC) is a mission driven non-profit organization located in the heart of the Pacific Northwest. We provide individualized services for families and their children with unique developmental needs in Skagit County, WA. SPARC is seeking highly motivated bilingual receptionists to join our team.

As a SPARC employee, we will rely on you to reflect our vision for children and families to feel supported and our community to be aware of the unique gifts of all children. Through every aspect of instruction and employee collaboration, we expect compassion, respect, and a high level of professionalism.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be 18 years or older
• Must be fluent in Spanish, both spoken and written, including the ability to compose professional correspondence
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills to provide professional and compassionate support to clients and visitors
• Proficiency with computer programs such as Microsoft Office, Google Workspace, and data management systems

Summary

The Receptionist is the first point of contact and responsible for greeting families, answering phones, scheduling appointments, and supporting day-to-day front desk operations by performing the following duties:

Essential Duties and Responsibilities

(Include the following but are not limited to, other duties may be assigned)

• Answer telephone calls, take messages, or direct callers to voicemail as appropriate
• Retrieve and forward voicemail messages to the appropriate staff members
• Greet and check in patients and visitors in a friendly and professional manner
• Receive, open, date-stamp, and route incoming mail
• Prepare and send outgoing mail, email, and faxes
• Copy, file, and draft routine correspondence as needed
• Maintain a clean, organized, and welcoming reception area
• Support all programs with data entry and ongoing maintenance
• Collaborate with all program managers regarding database management, and special data entry projects
• Provide additional administrative support to all programs upon request
• Adhere to all privacy and confidentiality regulations, including HIPAA
• Other duties as assigned

Work Environment

SPARC strives to provide an inclusive and inviting work environment. We value a multidisciplinary, team-oriented approach in all services to our community. Teams communicate and collaborate regularly in order to support each other and the families we serve.

Position Type / Expected Hours of Work

Classification: Full Time

Pay: $18.00 – $23.00 per hour

Schedule: 32 hours per week worked 8:15am – 4:45 pm Monday – Thursday with a 30-minute lunch break

Benefits

• Employee Assistance Program
• 2 days scheduled off for Thanksgiving break
• 2 weeks scheduled off during December for school district winter break
• 1 week scheduled off during April for school district spring break
• Annual continuing education reimbursement opportunities
• SIMPLE IRA retirement plan with company match (If eligible)
• Reimbursement for work related mileage
• Sick Time / Vacation Time / Personal Day Accrual Eligible
• Medical insurance (Full Time Only)
• Dental insurance (Full Time Only)
• Vision insurance (Full Time Only)
• Personal Time (Full Time Only)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to spend periods of time:

• Prolonged periods of sitting or standing
• Frequent use of hands and fingers to handle and operate office equipment, including keyboards and phones.
• Ability to lift up to 20 pounds occasionally.
• Occasional standing, walking, bending, and reaching to access files or office supplies.
• Clear speech and hearing to communicate effectively in person and over the phone.
• Visual acuity to read printed materials and a computer screen.

SPARC is an equal opportunity employer.