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Client Support Specialist: Billing & Root-Cause Resolver

Vital Records Control (VRC)

A customer service organization is seeking a Client Support Specialist to join their team in Independence, Ohio. The ideal candidate will resolve complex billing issues, ensuring customer satisfaction, and will need strong analytical skills and experience in a fast-paced environment. Proficiency in Excel is required, and knowledge of Salesforce is preferred. This role involves multi-tasking and collaboration across teams to address customer requests effectively. Join us to enhance client experiences and improve service processes. #J-18808-Ljbffr Vital Records Control (VRC)

Vacancy posted 1 day ago
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