Client Support Specialist: Billing & Root-Cause Resolver
Vital Records Control (VRC)
A customer service organization is seeking a Client Support Specialist to join their team in Independence, Ohio. The ideal candidate will resolve complex billing issues, ensuring customer satisfaction, and will need strong analytical skills and experience in a fast-paced environment. Proficiency in Excel is required, and knowledge of Salesforce is preferred. This role involves multi-tasking and collaboration across teams to address customer requests effectively. Join us to enhance client experiences and improve service processes. #J-18808-Ljbffr Vital Records Control (VRC)
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Client Support Specialist: Billing & Root-Cause Resolver in Independence, OH vacancy
- Job Description Client Support Specialist Reports To: Customer Care Manager Summary... ...is responsible for resolving more complex issues or requests... ...is committed to understanding root cause and helping to resolve issues such as billing inquiries, service opportunities...Suggested
- ...quality, service, and support our residents deserve.... ...Product Financial Support Specialist provides day-to-day... ..., documents and resolves customer tickets (internal... ...processing of payments, billing, and financial... ...impacting issues, drive root cause analysis, and ensure timely...SuggestedFull timeWork at office
- ...Revenue Support Specialist The Revenue Support Specialist reports to... ...and timeliness of customer billing across the order-to-cash life... ...and financial realization, resolving discrepancies, managing exceptions... ...billing issues and drive root cause resolution Reconcile...Suggested
- ...on campus and 3 days WFH The Product Support Specialist responsibilities include ensuring global... ...issues, conducting research to resolve problems, reporting findings, and advocating... ...to address partner concerns, identify root causes and derive solutions. Support remote...SuggestedWork at officeRemote workWork from home
- Customer Relations Specialist - Process Analyst Job Category... ..., processes, billing rates and cost saving... ...and trends, and review root causes and effects of issues.... ...determine, investigate and resolve customer issues. Makes... ...work balance. NEORSD supports the use of hybrid work...SuggestedFull timeWork at officeFlexible hours
$55k - $123.05k
...contribute to the company's success. As a System Reliability & Support Specialist Sr within PNC's Technology organization, you will be based... ...Incident detection, resolution and/or escalation. Conducts root cause analysis and correction resulting in prevention. Monitors...Full timeTemporary workPart timeWork experience placementWork at officePNC
Cleveland, OH7 days ago$26 per hour
...value that delivers results for our clients and partners. We're on the lookout for... ...impact. Job Overview The Retail Support Specialist (RSS) delivers hands‑on, frontline support... ...customers and retail partners to resolve account, billing, device, and service concerns; often...Hourly payFlexible hoursAfternoon shift- ...dedicated to building a dynamic, client‑focused firm recognized for... ...professionals who seek a supportive environment where they can thrive... ...seeking a Practice Support Specialist at our Cleveland, OH location... ...coordinate the monthly client billing process Assist in...Work at office
- ...The Member Support Representative is considered the “front line” of the ministry in assisting... ...In addition to answering questions and resolving issues, the position also provides... ...information about CHM guidelines, membership, billing, and processes. Attract prospects by...Work at officeRemote workMonday to Friday
Christian Healthcare Ministries
Parma, OH23 hours ago $15.92 - $22.8 per hour
...Certifications, Driver's License, etc) to support you meet the Minimum... ...of utility customers to resolve inquiries, concerns, or complaints... ...customer usage, account, and bill payment history. Performs thorough... ...theft of services or possible causes for high or low meter readings...Hourly payFull timeApprenticeshipWork at officeImmediate start- ...family you must be dedicated to supporting the company's mission, vision... ...POSITION TITLE: IT Support Specialist CLASSIFICATION: Non-... ...service every day. Rooted in a culture that extends beyond... ...Troubleshoot and resolve a wide range of technical issues...Work at officeLocal areaRemote workWeekend workAfternoon shift
Dobbs Tire and Auto Centers
Cleveland, OH2 days ago - The Fedeli Group in Independence, Ohio seeks a Client Manager assistant to support professionals in servicing new and renewal business. The role involves preparing documents like binders and certificates, offering technical support, and ensuring compliance with agency procedures...
- ...Summary: Serve as the primary contact for clients and customers, handling order placement... ...team member or management for support to resolve. Ensures that all order execution is completed... ...and requirements to ensure proper billing to the client, including timely and accurate...Contract work
- ...delivering sustainable energy solutions to our clients. We're on the lookout for a passionate... ..., you will address customer inquiries, resolve issues, and share essential product and... ...information about products, services, and billing in a sales setting. Maintain accurate and...Flexible hoursAfternoon shift
- ...Job Description Job Description: Peer Support Specialist Organization: Northern Ohio Recovery... ...training, the Peer Support Specialist assists clients in achieving and maintaining long-term... ...on-one and group peer support services rooted in recovery principles and personal...Work experience placementLocal area
Northern Ohio Recovery Association
Cleveland, OH21 days ago - ...Customer & Sales Support Specialist Join our dynamic Sales Support Department as a Customer & Sales Support Specialist. In this role... ...for traveling team members and maintain account files. Resolve billing/invoice and inventory issues under the direction of the sales...Work experience placementWork at officeFlexible hours
- ...delivering sustainable energy solutions to our clients. We're on the lookout for a passionate... ..., you will address customer inquiries, resolve issues, and share essential product and... ...information about products, services, and billing in a sales setting. Maintain accurate...
- ...Coordinate all groups and events booked by the sales teams, not limited to, rooming lists, cut-off dates, group and event resumes, billing, and final audits Prepare group and event resumes, BEO packets, billing, and other documents in an accurate and timely manner...Full timeLocal area
Fidelity Hotel
Cleveland, OH8 hours ago - ...Peer Support Specialist At The Centers, meaningful work is grounded in a culture where people... ...hand insight to benefit the team and its clients. Provide peer counseling and... ...by you or The Centers, with or without cause, with or without notice, and at any time...Work at officeLocal areaFlexible hours
The Centers
Cleveland, OH2 days ago - ...Client Rights & Support Specialist Your story. Our mission. A perfect match. You have a place at OhioGuidestone, the state's leader in behavioral health! OhioGuidestone is the state's leader in community behavioral health care, serving around 26,000 Ohioans each year...Work experience placementWork at officeLocal areaWork from homeFlexible hours
OhioGuidestone
Berea, OH3 days ago $17 per hour
...successful candidate will assist patients with billing inquiries, resolve complaints, and set up payment plans... ...compassionate, professional support. Key Job Details Job Title: Customer Service... ...company is committed to surpassing client expectations while fostering valuable...Hourly payFull timeTemporary workRemote workMonday to FridaySchool Result
Cleveland, OH8 hours ago$20 per hour
...about our mobile products, services, and billing processes to provide knowledgeable and... ...with customers through inbound calls to resolve a variety of topics, including mobile service... ...environment while collaborating with a supportive, energetic team We’re a large...Hourly payLocal areaVisa sponsorshipFlexible hoursShift workNight shiftSpectrum
Garfield Heights, OH1 day ago- ...Position Type: Support Staff/Data Analyst Date Posted: 10/6/2025 Location:... ...District: ESC Title: EMIS Support Specialist Position Summary: This position... ...systems. Select, maintain, and resolve cases reported to Connect by districts in...Contract workLocal area
Educational Service Center of Northeast Ohio
Independence, OH8 hours ago - ...help make it happen. Job Summary The Client Services Representative Level I will be a... ...inquiries, administrative inquiries (billing, credits, services available) The CSR Level... ...end processes within the organization to resolve customer issues and enhance service delivery...Contract work
CSA Group
Cleveland, OH2 days ago $55k - $65k
...Overview The Information Technology Support Specialist provides first and second level... ...responding to inquiries, troubleshooting and resolving problems for all software and hardware... ...as we serve thousands of residents, clients, and customers throughout our dynamic...Full timeWork experience placementWork at officeHome officeShift workAfternoon shiftMillennia Housing Management
Cleveland, OH8 hours ago$45k - $121.9k
...for this position. We’re seeking a Systems Reliability & Support Specialist Sr. to own and evolve Workday integrations and related HR/Payroll... ...Resolution: Troubleshoot complex production issues, conduct root-cause analysis, mentor peers, and contribute to engineering...Full timeTemporary workPart timeWork experience placementWork at officePNC
Strongsville, OH8 hours ago$25 per hour
...Support Specialist, Online Learning & Academic Technology Department: Online Learning & Academic Technology Location: Jerry Sue Thornton... ...faculty and student success. ESSENTIAL FUNCTIONS Resolves Level 2 (L2) and Level 3 (L3) Help Desk tickets for the...Part timeWeekend workAfternoon shiftTri C Company Inc
Cleveland, OH3 days ago$15.1 - $22.69 per hour
...Job Profile Virtual Block Specialist I Management Level... ...other vehicle announcements to support auctioneer. Call and E-mail... ...support In partnership of client services contact center operations... ...such accommodations would cause an undue hardship. EOE, including...Hourly payPart timeRemote workVisa sponsorshipFlexible hoursShift workCox Communications
Cleveland, OH2 days ago- ...025 Location: CONNECT District: ESC Technology Support Specialist / Technology Assistant Connect (Information Technology... ...Connect staff and Connect customers. Troubleshoot and resolve issues related to workstations, servers, network devices,...Full timeRemote work
Educational Service Center of Northeast Ohio
Independence, OH4 days ago $20 per hour
...about our mobile products, services, and billing processes to provide knowledgeable and... ...with customers through inbound calls to resolve a variety of topics, including mobile service... ...environment while collaborating with a supportive, energetic team Were a large...Hourly payLocal areaVisa sponsorshipFlexible hoursShift workNight shiftSpectrum
Cleveland, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Support Specialist: Billing & Root-Cause Resolver. Be the first to apply!
Related searches
- customer service representative csr Independence, OH
- service representative Independence, OH
- employee relations assistant Independence, OH
- full time customer service representative work from home Independence, OH
- contact representative (customer service representative) Independence, OH
- healthcare customer service representative Independence, OH
- full time customer service associate Independence, OH
- financial customer service representative Independence, OH
- client advisor Independence, OH
- customer success associate Independence, OH