Dental Office Assistant

Join the Smiling Team at Byron Family Dental Care! Are you an experienced Dental Receptionist who loves creating exceptional patient experiences? Byron Family Dental Care is looking for a friendly, organized, and motivated professional to join our team! We're seeking someone with dental office experience and familiarity with Dentrix who thrives in a fast-paced environment and enjoys helping patients feel welcomed from the moment they walk through our doors. What We're Looking For: Dental reception experience preferred Working knowledge of Dentrix Strong customer service and communication skills Excellent organizational and multitasking abilities A positive attitude and team-focused mindset Passion for providing outstanding patient care Schedule: Full-Time Position Monday-Friday 7:30 AM - 5:00 PM Why You'll Love Working With Us: Supportive and collaborative team environment Opportunity to make a difference in patients' lives every day Established practice with a strong focus on patient care A workplace where your skills and contributions are valued More about the role Greet and welcome patients as they enter the officeto create a great first impression of our team Managefront office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paidholidays,and PTO (paid time off) Front loaded educationand training, providing youtheopportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+years of experiencein a dental or medical setting 1+years of experiencewith insurance billing and accountsreceivable Dentrix or other dental software experience Physical Requirements: Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person)periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiencesto the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr