LOAN PROCESSOR (HOME LOAN PROGRAM)

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Position Base: Oakland
Location: UCOP - Franklin Building

UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

DEPARTMENT OVERVIEW

The Office of Loan Programs designs, delivers and manages housing assistance programs for the recruitment and retention of faculty and senior managers in support of the education, research and public service missions of the University of California. We are the systemwide source of mortgage lending products for eligible faculty and senior managers. We strive to maintain superior customer satisfaction by providing timely, accurate and cost-effective mortgage products, researching new product alternatives and evaluating industry processes and changes to continually improve delivery of services.

POSITION SUMMARY

The Loan Processor provides support in implementing the loan origination policies and procedures associated with the University of California's Housing Assistance Program. Responsibilities include compiling documentation associated with loan application materials, interacting with title and escrow officers and other professionals associated with the loan process, providing excellent customer service to loan applicants, assisting in the preparation of loan documents and following up for documentation associated with the loan funding process. This position is an "Assigned Employee" as defined in The University of California Home Loan Program Corporation Services Agreement (Services Agreement) dated February 1, 2014, by and between the Regents of the University of California and the University of California Home Loan Program Corporation (Corporation), a California non-profit public benefit corporation. The Corporation was formed to assume the residential lending activities of the Office of Loan Programs.

Responsibilities

60% Loan Processing:

• Completes loan processing functions, including setting up initial loan file, entering key data fields in the Loan Origination System, and analyzing documents for completeness.

• Reviews and evaluates loan application materials to ensure that the applicants and the subject property are in compliance with all Program eligibility and financial qualifying guidelines.

• Analyzes data from the loan origination system to ensure that outputs are consistent with inputs.

• Maintains regular contact with loan applicants, realtors, appraisers, escrow and title companies, and campus loan program contacts.

• Provides excellent customer service to all contacts associated with the loan process.

• Performs extensive follow-up for documentation with escrow officers, real estate agents, title officers, insurance agents and appraisers.

• Manages workflow of on-going loan processing tasks while managing limited competing priorities.

• Order and review reports including consumer credit reports, flood hazard certification reports, tax service reports and property appraisals. Imports credit information into the loan origination system. Review credit reports for completeness, credit scores, public records and compliance with federal screening requirements.

• Orders and obtains final evidence of insurance and other conditions as necessary.

• Prepares and reviews final loan documents and checks for accuracy before submitting to Approver for review and sign-off.

25% Disclosure Compliance:

• Requests and compiles fees needed for the preparation of federally-required Loan Estimate and Closing Disclosure statements.

• Works closely with Escrow and Title companies to ensure all fees are included and are accurate.

• Prepares, reviews and sends loan disclosures while ensuring compliance with federal and state regulations.

10% Loan Funding:

• Provides backup analytical support in the review of loan funding packages. Prepares executed loan documents for funding approval. Follows-up with escrow companies for all loan funding conditions.

• Provides limited analytical support in preparing and reviewing loan funding packages.

• Assists with post-closing follow-up for final review.

5% Strategic Planning:

• Working with the Origination team members, contributes suggestions for changes to the loan origination processes and provides assistance to team members as needed.

• Assists in the development and updating of procedures and job aids.

Experience

• Minimum of 2 years of experience in a mortgage lending environment, and/or an equivalent combination of education and experience required.

Required Qualifications

• Mortgage loan processing and general knowledge of mortgage lending industry practices and procedures.

• Ability to perform basic math functions financial analysis.

• Good oral and written communication skills for communicating with escrow officers, real estate agents, title officers and insurance agents.

• Demonstrated proficiency with Microsoft Word and Microsoft Excel.

• Developing familiarity with standard mortgage industry loan origination systems.

• Developing knowledge of standard single-family lending, title insurance, hazard insurance, flood insurance and escrow practices in California.

• Interpersonal skills and initiative as demonstrated by the ability to respond positively and proactively to requests.

• Demonstrated attention to detail and the ability to manage multiple tasks and hard deadlines.

• Demonstrated ability to work both independently and cooperatively as part of a team.

Preferred Qualifications

• Experience with Encompass Loan Origination System.

Education

• Bachelor's degree in related area, or an equivalent combination of education and experience required.

SPECIAL CONDITIONS

The person hired will be required to reside within California and report to work on-site at UC's Office of the President (UCOP) located in Oakland, CA on a regular basis. Current policy requires that a new employee work on-site at least two days per week on Tuesday and Wednesdays ("anchor days").

SALARY AND BENEFITS

Job Title: Loan Origination Officer 2
Job Code: 005664
Salary Grade: 19

Payscale: $35.91 - $41.18/hour (approximately $75,000 - $86,000 annual), commensurate with experience

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job isMay 11, 2026. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy for Employees, Students and Third Parties
  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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Job Industries

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