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Remote Call Center Quality Assurance Analyst (Healthcare)

Gainwell Technologies LLC

Gainwell Technologies LLC seeks a detail-oriented Call Center Quality Assurance Analyst to monitor and evaluate customer interactions, ensuring accuracy, compliance, and a consistent customer experience across our contact center operations. You will analyze quality results, identify trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to drive improvements. This 100% remote role offers a competitive benefits package and professional development #J-18808-Ljbffr

Vacancy posted 3 days ago
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