Staff, Technical Program Manager

Position Summary Drives execution of large‑scale, highly complex Search Frontend (Search Browse) programs by identifying customer discovery needs; developing and communicating priorities and roadmaps; removing execution blockers; defining performance and quality standards; and continuously optimizing delivery. Partners closely with Product, Design, Engineering, Platform, and Data teams to deliver fast, intuitive, accessible, and scalable search and browse experiences across Walmart’s web and mobile platforms. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. Ensures business needs are met by continuously evaluating the effectiveness of front‑end discovery experiences, applying data‑driven insights, and advancing a customer‑first, performance‑driven shopping journey at global scale. What you’ll do Program & Portfolio Leadership Own a portfolio of complex, interdependent frontend programs aligned to pre‑transaction KPIs (engagement, conversion, performance) and experience quality (accessibility, reliability). Translate product & UX strategy into multi‑quarter execution roadmaps spanning web, iOS/Android apps, design systems, experimentation platforms, and platform dependencies (CMS, identity, ads, catalog, personalization). Lead cross‑surface initiatives that unify patterns and performance across Homepage, SRP, Browse, PDP, UGC, Lists & Registry, and Navigation/Discovery frameworks. Architecture & Technical Leadership Partner with engineering and architecture to guide foundational frontend decisions across UI architecture, state management, rendering strategies, caching, and component design. Drive modernization initiatives (e.g., framework upgrades, design‑system adoption, scalable component patterns). Lead technical/design reviews to simplify complexity and ensure long‑term maintainability. Oversee experimentation at scale—running A/B and multivariate tests across key surfaces, defining/monitoring KPIs, ensuring statistical rigor, and synthesizing insights into clear recommendations for senior leadership. Cross‑Functional Influence & Execution Excellence Align Engineering, Product, Design, Mobile, Platform, SEO, Accessibility, Analytics, Merchandising, and Marketing on shared CX outcomes. Proactively identify risks, dependencies, and constraints; drive mitigation plans and timely decisions in ambiguous spaces. Coach teams on frontend delivery best practices, dependency management, and execution at scale. Raise the bar on program management standards and operating rhythms across the Frontend CX organization. What you’ll bring 7–8+ years driving large‑scale frontend or customer‑facing product initiatives in complex, cross‑functional environments. Demonstrated success leading multi‑quarter programs that span web and native apps with measurable impact on engagement, conversion, and performance. Proven ability to partner closely with engineering, product, design, data, and platform teams to define scope, manage dependencies, and deliver on time. Hands‑on experience with A/B testing and experiment governance (guardrails, segmentation, holdouts) and turning results into decisions. Excellent communication and executive storytelling skills; adept at framing trade‑offs, risks, and customer impact. Preferred Qualifications Background in frontend architecture concepts (state management, rendering, caching, design systems) and performance engineering. Familiarity with Walmart‑scale platforms and integrations (catalog, pricing/promo, personalization, ads, search/relevance). Tooling proficiency with Jira, Confluence, Figma, Slack, experimentation platforms, and analytics suites. Track record of leading post‑incident reviews, establishing SLAs/SLOs, and implementing durable preventative guardrails. Bachelor’s degree in a technical or quantitative field (or equivalent practical experience). Minimum Qualifications Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area. Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people. #J-18808-Ljbffr Walmart