Solutions Center Representative
Tailored Management Services
Solutions Center Representative - Private Retirement
A leading Fortune 500 insurance and financial services company headquartered in Columbus, Ohio is hiring. If you want to work for a company that provides a great culture, great opportunities, and a huge impact, apply to join our client's team!
Location: Hybrid at 1000 Yard Street, Building H, Grandview Heights, OH
Pay Rate: $19/hour, paid weekly
Schedule: Training: 10:00am 5:30pm EST, Monday Friday
Post-training: Shifts range between 8am-11pm EST Monday Friday, 9am 6pm EST Saturdays (once every 2 months)
Target Start Date: 09/07/2026, pending completion of new hire onboarding
Position Summary: As a Solutions Center Representative, you'll deliver exceptional service to members, partners, and financial professionals. You'll understand high-level product/plan requirements in order to best handle inquiries, resolve account concerns, and educate customers on plan benefits, all while building strong relationships.
Key Responsibilities:
- Handle inbound calls from members, partners and financial professionals
- Interpret policy changes and provide expert guidance
- Maintain records and use insights to enhance customer relationships
- Ensure compliance with industry regulations and company policies
- Educate customers on financial implications, penalties, and plan benefits
- Strive for first-call resolution and collaborate with internal teams on escalated cases when needed
- Participate in career development and goal-setting sessions
Qualifications:
- Education: High school diploma or equivalent is required; Recent degree in finance, business, insurance, economics, or communications preferred
- Experience: 1+ year in customer service or sales
- Skills:
- Knowledge of various insurance products and the sales process
- Solid understanding of legal implications of certain product features in different states
- Strong communication and problem-solving abilities
- Computer proficiency
Upon acceptance of offer, candidates will be required to submit to a 10-year criminal background check, urinalysis drug screen, and soft credit screen.
Tailored Management ServicesVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Solutions Center Representative in Columbus, OH vacancy
- ...Solutions Center Representative Location: Remote for training (first 4 weeks) then hybrid, T/Th/F WFH and M/W in office at 1000 Yard Street, Grandview Heights, OH 43212 Pay Rate: $19/hour, paid weekly Schedule: Training: 9am 5:30pm EST, Monday Friday Post-training:...SuggestedWeekly payWork at officeRemote workWork from homeMonday to FridayShift work
- ...Nationwide Financial Representative Are you passionate about being part of a team at a Fortune... ...Our customers and partners are at the center of everything we do and we're looking... ...Required qualification: NF ISS Life Solutions Center experience. This role does not...SuggestedContract workTemporary workCasual workWork at officeLocal area
- ...outstanding customer service skills, eager to become a technical expert? We are seeking Solutions Care Representatives with experience working in financial services. In this call center environment, you will primarily work with financial professionals, their assistants,...SuggestedFull timeWork at officeLocal areaImmediate startMonday to FridayMonday to Thursday
$108k - $200k
...Additionally, a deep understanding of Information Technology and Digital Solutions sales and technology and/or professional services sales.... ...in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions...SuggestedWork at officeRemote workFlexible hours$20 per hour
...As a Call Center Sales Representative, you’ll play a key role in driving revenue by connecting customers with products and services that meet their... ...Identifying customer needs and recommending appropriate solutions Meeting or exceeding individual and team sales goals...SuggestedHourly payFull timePart timeRemote workHome officeGrabJobs
Columbus, OH1 day ago- ...Description Job Description Title: Customer Service Representative I (Call Center) Classification: Non-Exempt Reports to: Program Manager... ...clarify information, research every issue and providing solutions. ~ Assumes other duties assigned by the Program...Work at office
Impact Community Action
Columbus, OH16 days ago $20 per hour
...thrive as a professional Customer Service Representative at Spectrum. Customer Service... ...Uncovering customers needs, creating solutions, and resolving problems Making a positive... ...organization operating 24/7 bustling call centers offering a variety of shifts. With your...Full timeLocal areaVisa sponsorshipShift workNight shiftSPECTRUM
Columbus, OH6 hours ago- ...Position: Contact Center Service Agent Location: 330 Rush Alley suite 5... ...extraordinary service, innovative financial solutions and community involvement. After... ...our members. They are the voice of Telhio representing Telhio during all phone interactions. They...Local areaImmediate startWeekend work
Telhio Credit Union
Columbus, OH4 days ago - ...thriving communities—we deliver innovative solutions for life’s essential infrastructure and... ...substation infrastructure for data centers or mission-critical facilitiesFamiliarity... ...About the RoleAs a Data Center Owner’s Representative, you will:Serve as the primary point of...Full timeFor contractorsLocal areaFlexible hours
- .... Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering... ...We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction...
Foxfruit
Columbus, OH3 days ago $180k - $282.5k
...“I can succeed as the Public Private Solutions Sales Specialist (West) at Capital Group... ...delivering point of sale expertise in representing Capital Group PPS in the West to financial... ...in building sales narratives centered around portfolio construction guidance....Full timeTemporary workLocal areaFlexible hoursCapital Group
Columbus, OH2 days ago- ...About the job Inbound Call Center Representative We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join... ...manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of...
Sales Partners
Columbus, OH4 days ago - ...Job Title Provides level I support center customer service excellence to meet the needs of Molina members and providers. Resolves... ...and accountability by taking ownership of real-time solutioning and timely member and/or provider follow-up. Supports provider...Work at officeShift workWeekend work
$47k - $51k
...Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated... .... Identify customer needs and recommend appropriate solutions. Follow company customer service standards and...Full time- ...Healthcare Call Center Representative It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed... ...you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! VXI Global SolutionsRemote jobHourly payWork from home
$75k
...selling, this may be the position for you! About ARC Document Solutions ARC Document Solutions ( is a global leader in digital printing... ...access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve...Work at officeLocal area- ...Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sales Solutions Representative! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here...Temporary workFlexible hours
Vector Security and Vector Security Networks
Columbus, OH3 days ago $75k
...farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions. 2. Leverage Our 10-Step Sales Process : Follow a time-tested system that helps you identify prospects, deliver compelling...Flexible hoursNight shiftPlatinum Supplemental Insurance
Columbus, OH4 days ago$24 - $35 per hour
...more than 37 years, and we’re growing our Inside Sales Contact Center team. If you’re energized by people, motivated by goals, and excited... ...by phone and text to schedule in-home consultations. You’ll represent a trusted, award-winning brand while building practical sales...Hourly payFull timeRemote workImproveit Home Remodeling
Columbus, OH16 days ago$20 per hour
...America, Inc. is seeking a Sales Executive III to strengthen its team in Columbus, Ohio. This remote role focuses on IT Services and Solutions within Commercial Services and Manufacturing sectors. The ideal candidate will have significant experience in IT Solutions sales,...Remote workNTT America, Inc.
Columbus, OH1 day ago- ...related challenges and protect reputations. IMS delivers strategic solutions for the entire litigation lifecycle, including advisory and... ...in growing territories, developing relationships, and representing high-value professional services. The Solution Consultant works...Temporary workWork at officeRemote workWorldwideFlexible hours
$122.7k - $175.28k
...an impact. Your Opportunity The Specialist, Corporate AI Solutions is a senior sales role focused on accelerating commercial... ...capabilities, governance requirements, and market opportunities. Represent EBSCO in customer discussions and industry engagements, and...Full timeInternshipWork at officeLocal areaRemote workWorldwideFlexible hoursEBSCO Information Services
Columbus, OH1 day ago- ...CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES - PART-TIME Job Category : Corporate Office Requisition Number : CUSTO006615 Posted : May 12... ...experience while helping customers find the right technology solutions for their needs. This role is based in our Corporate Office...Part timeWork at office
Corporate Logo
Hilliard, OH21 hours ago $18 per hour
...Best Workplaces in Financial Services & Insurance Service Center Representative PRIMARY PURPOSE : To provide excellent service to... ...advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits...Work at officeLocal areaFlexible hoursSedgwick
Dublin, OH5 days ago- ...Virtual Client Solutions Advisor 100% Remote | Flexible Schedule | Growth-Focused Career Build a Career with Purpose, Flexibility... ...your results. ❤️ Medical Reimbursement Program Eligible representatives may participate after 90 days. ♾️ Residual Income...Weekly payFull timeRemote workWork from homeFlexible hours
Globe Life AIL - Lisa Russel
Columbus, OH8 days ago - ...Customer Service Specialists to help wholesale and retail customers, determine needs, answer product questions, and recommend the right solutions. The role prioritizes top-tier customer satisfaction and achieving store sales goals. The position covers stores within a 20-mile...
The Sherwin-Williams Company
Columbus, OH4 days ago $70k - $75k
...Customer Solutions Specialist About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates...Work at officeWorldwideHome officeFlexible hoursShift work3 days per weekImpact Radius
Columbus, OH3 days ago$68.5k - $88k
...Specialty Networks Solutions creates clinical & economic value for independent specialty providers & partners in oncology, urology,... ...are members of Specialty Networks Solutions. The Account Representative, MID Solutions supports assigned accounts with audit and comprehensive...Temporary workWork at officeLocal areaImmediate startRemote workFlexible hoursCardinal Health
Columbus, OH4 days ago- ...Experienced Bdc/Call Center Reps Great pay! Commissions based on appointments and sold vehicles! Paid weekly, commissions paid monthly. Responsibilities Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the...Weekly pay
BOB Caldwell Automotive, Inc. DBA BOB Caldwell Chrysler Jeep
Columbus, OH2 days ago - ...managers in operational process for opening and closing the Contact Center Follow-up with member related issues as needed WORK... ...receive and maintain confidential information ~ Knowledge of solution driven sales process PHYSICAL REQUIREMENTS: Must...Work at officeRemote work
BMI Federal Credit Union
Dublin, OH5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Solutions Center Representative. Be the first to apply!
Related searches
- cash application representative Columbus, OH
- owner representative Columbus, OH
- center representative Columbus, OH
- outreach representative Columbus, OH
- motor vehicle representative Columbus, OH
- operations representative Columbus, OH
- construction control representative Columbus, OH
- merchandising stocking representative Columbus, OH
- box office representative Columbus, OH
- loss control representative Columbus, OH