Sr. Manager, Technical Program Manager

Sr. Manager, Technical Program Manager

Full time Two Folsom, San Francisco, CA, US 94105

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We're building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About the Role

In this role you are accountable for ensuring delivery of all capabilities impacting and enabling our functions. This includes real-time relevant business communications and engagement to ensure our capabilities' uptime and performance meets the operating need. Collaboration with product management and engineering is key to success in this role.

What You'll Do

• Demonstrate advanced knowledge of TPM functional processes and business function. Provides insights on project risks based on broad experience.
• Develop project risk profile, mitigation plan and contingency plan.
• Monitor and track project team activities and deliverables, supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan
• Coordinate execution of end to end technology strategies across Product Management, Engineering and Architecture teams to support funded portfolio initiatives and communicating with key Business and GapTech stakeholders
• Manage the portfolio lifecycle, facilitating application strategy and planning processes, ensuring portfolio delivery success in a modern Dev Ops/agile operating model This includes accountability for financial visibility to the leader team
• As a Scrum Master, manage sprint effectiveness for multiple scrum teams, facilitating, and organizing Scrum events – help the team focus on goals, self manage to achieve objectives sprint to sprint
• Ensure the teams have a healthy backlog of ready to play work by collaborating with Product Manager (Ex: creation of a priority sequence of epics, stories); Work with the Product Manager to align team with the product vision, sprint goals, and other necessary information

Who You Are

• Leadership experience to guide and influence stakeholders decisions, articulating options, trade offs and recommendations.
• Proficient in all aspects of PM/scrum process and demonstrates ability to execute processes
• Responsible for supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan
• Understand process and team responsibilities associated with code development and implementations and/or infrastructure designs and implementations
• Skilled in matrix management and facilitation

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range: $171,800 - $223,400 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.